Tikona Digital Networks Complaints & Reviews

I just bought the service last week. N everyday after 11.30pm the Wifi goes off. There is no network the entire night. We are working from home and I am doing night shift. I bought the Wifi so that I can work without any interruptions in the internet speed.
3 times I have raised the complaint to customer and through Tikona App. But no response. Also since 1 week I am asking to give Rs-1500 router receipt the Sales person Nitin and...

Payment done on 29 june and till date i am unbale to access my mail and other stuff. Trying call customer care team and lot of mail send to ([protected]@tikona.in) but no one bother and resolve my issue. Fade up of tikona and there team. Hope someone take a serious not and call to my register no.
Consumer id:-[protected]
Place :-pune
Contact no-[protected]...

Dear Tikona Team,

Tikona ID- [protected]
[protected]@gmail.com and Mob; [protected]

Complaint Number- 1-[protected]

Please understand my issue, I have no habit to write to you, again and again, complaint mails. I can also understand the situation right now but the internet is a necessity to do the office work where my work is purely government in National Informatics Cente (NIC-HQ, New...

I am using Tikona Broadband for more than a Year now and seeing issues with Frequent speed decrease and disconnections very frequently. This issue happens every month and would have to call customer care for same. This time, The issue is there for last 3 weeks now where I have screenshots of speed I was getting from each day. Had a discussion here (In Indore location ) with Tikona management from sales and they promised that the issue will...

User id: [protected]
Mail id: [protected]@rediffmail.com
I paid 6719/- for new connection installation on 5th june-2020. But, its not installed yet. I called many times to tikona people, not picking my phone.
It was quite urgent for me to have the connection. I was told by tikona people that it will be done by 8th-june-2020 1 pm. But, its not done yet with no response from tikona people.
With that, i would like...

Nitin sharma the sales head is seriously shameful and ridiculous person.
Tikona again done same thing as fraud with me also.
The couldn’t made connection in my home after taken 3 months advance 6 months before and still couldn’t refund my money.
Nitin sharma is such a stupid and fraud person that having office in palasia indore.
Now the only option available to file a police complaint against him and tikona....

Hi team,

I have subscribed to the unlimited yearly plan of broadband. The speed offered by you for this plan is 25 MBPS. firstly I am struggled to get the connection thereafter frequently lost the connectivity for hours.

Till date I have made several complaints that I lost the connectivity everyday from installation ( in the day I didn't get internet for 3-4 hours).

I have to face a lot of inconvenience...

This is with reference to my Tikona Id [protected] where I have No Internet Connection from 9th June to 14th June. Even after that there was Frequent Disconnection with No Internet Connection at times. I have raised multiple complaints on 16th June with Ref No 1-[protected] & 22nd June with Ref No 1-[protected]. Still after that Tikona have charged me full Billing Amount. Also I have attached the screenshot of the mail which is send my Tikona...

I had raised a complaint regarding no internet from last 5 days. (Request number is 1-[protected]) on[protected]

1) firstly your support engineer visited[protected] and conveyed to me that there is some network issue from backend, requested to wait for 24 hours to get it resolved.

2) again wait for further 24 hours, message received from your end on my registered number[protected] that the issue related...

My internet is not working since 16th june 2020. They are not taking my complaints and not responding to my complaints and also they denied to refund my money...

In my home wifi is not working from the beginning when i put this wifi in my home before 4 months, when i'm install this tikona wifi they said me to pay 6 months money in starting itself and i paid,
I use to call the manager and the staffs, manager is not responding the call and the staffs has put my number in block list,
Then 1 guy answered my call and telling me don't disturb me and he is shouting on me,
They are...

From: herminder bedi
Date: sun, jun 14, 2020 at 4:09 pm
Subject: fwd: ban :[protected] & [protected] _ reference no is 1-[protected] — frequent network disconnect issue — consumer court grievance number # 2038553
To:,,,,,

[protected]@tikona,

I got a call from your technician named deepak [protected]. He said, issue could not be resolved today as there is no technician available to visit. Then...

As per tikona engineer, signal are not available in my area and requested for refund past one month but no response....

This is with reference to my tikona id [protected]. I am facing "no internet connection issue" on regular basis as a result my work start getting affected. I have raised my concern several times by e-mail & as well as from their customer care contact no. But as like always tikona never responded to my emails. Sometime after multiple trials i am able to reach to one of their executives & they told me that we have not received any emails. Apart...

Tikona and their team members are completely fraud and cheaters and they cheat their customers from a long time.

Nitin sharma (Indore office) and his team do this job very sharply.

5 months ago they taken 3 moths money as advance but connection never has been done from their side.

Still many mails and calls has been done as a request from my side to get my money refund but seriously shameful persons...

My internet connection is not working for the last 3 days. Please resolve....

I have been trying to connect every customer care service contact source to disconnect by tikona broadband service since last 3 months. ([protected])
There is no proper response from company instead they are continue sending bill instead no active internet service.
They have sources to call daily basis to ask for payment but not taking any call from customer side.
Worst service i ever encountered with in india. br...

I have been a long standing customer of the tikona internet services in pune.
From the last 6 monts tikona serice has been the worse internet and broadband service. Since i have subscribed to a quarterly unlimited usage plan, i am not able to switch my service provide. Tikona has refused to reimburse the advance payment i had made....

I bought a tikona broadband connection with 6 months validity. When the 6 months are completed i wanted to change my plan from 6 months to 1 month as i was planning to shift my home. But apparently their website and mobile application are not capable enough to change my plan which is why i have called customer care regarding the same but no answer on that. I sent one email stating that i want to change my plan from current but there also...

I've applied for the new connection on 4th june 2020, sales person told me that installation will be done in 2 days, almost 12 days and all i did was constantly chasing with the sales person, technician, all they did was ti give the fake promises. I must have called the technician almost every day and all i got were pathetic excuses and reasons.

1st order id - o-821180,

2nd i made payment with transaction...