Tikona Digital Networks Complaints & Reviews

I called and sent multiple emails. They said i will get 10mbps speed.
However i am getting less then 2 mbps most of time and no connection some time. They are not ready to refund my money, however they said i can get full refund with in 15 days. I got connection on 15 of jan.
Please call me after 2 pm if required.

Regards
Sumati
[protected]...

I was about to disconnect connection but the agent of tikona promised me that i will get less bill for using the internet from october to september and the bill amount will be 460 rs or so. When i got the bill on 15th september the amount was more than 2000 rs. I also gave the company the recording of the conversation and every possible evidence. But today i got a threatening call to pay the bill or they will file a case against me blocking...

I disconnected my services in feb 2019 but still got charged till nov 2019.
My plan was three months plan which i had to terminate due to network issue all amount was prepaid by cash of rupees 1805 but today got call from the advocate to file a case against me now she threatened me court.
No person from tikonna came to take device back. No usage has been done in this id still got charged.
I am gonna file case in customer...

Me and my friend subscribed to tikonna in nov 2018 for 3 months plan in which we would get wifi free, billing was done as 1st month bill will come in 2nd month, but in 2nd month we started to get lots of connectivity problem so we decided to disconnect srevices and we got confirmation mail of disconnection from them, but in nov we got billing from tikona from feb to nov asking for 1500 rupees which i tried to clarify with company but failed...

Dear sir/madam,

Need your help against internet service provider - tikona infinet limited, i am filling this complain against tikona infinet limited (Tikona digital networks) who are asking me to pay rs 1460 for the service which i have never used. I applied for internet service in july for 3 months and whose amount i paid upfront. Due to bad service the internet was not working and i called customer support but they couldn't...

User id :[protected]

I had been using tikona broadband and often it had speed related issues. Many a times, i had to call the executive at home and the same issue pertained a few days thereafter. However, in 2018, they generated a fake bill setting that the earlier payment was not updated in their system and hence, i was asked to pay that amount of about rs. 900/- again. For months, they kept on harassing me for the payment...

Dear sir,
Tikona has not refunding my money, i was applied for Tikona connection in January first week and due to some technical issue they could not provide connection, hence I request to refund my money but they did not refund my money.
My registered mob number in tikona is- [protected].
Tikona service request - [protected]....

Hi,
I don't know where this complain ll go to, but i need to inform you that i have got a letter from advocate stating i need to make a payment of 1444 amount and in the letter its stated that i have agreed to make the payment through the email, where i have send an multiple emails to your customer support, where you have not dared to call me back nd resolve my issues.
Please pass on the correct information to them.
If...

Very poor customer service/customer support services. Really required good management. First and the last time taken you services. Neither ask some to prefer tikona services. No customer values.
I registered for a 6mbps internet broadband plan and for urgent installation, got convinced but after that real services began, i was told with in 48hr person will come for installation that turned into 12 day.. Here you can see how they treat...

Although the plan I have availed is unlimited, for some reason after watching a series episode or a HD you tube video, the internet service is disconnected. The internet then resumes only the next day. They are liars and send clueless service men to fix something that they themselves did. I have spent more time on their app, registering complaints....

Dear Sir / Mam,

I had send email to tikona to close my account several times, they didnt provided any other communication to close the account. We use to get many more calles and they are not disconnecting my account. I need your help to close / disconnect my tikona account as early as possible. Attached is the email i sent to tikona.
Below is the my details :

Tikona Account number : [protected]
My...

I have submitted all device & received NOC acknowledgment eventhough recieved LEGALNOTICE its stating that 1500 is pending???? Tikona service guys have charged 1500 as termination fee??? I have paid 3months bill amount without using connection I lost those amount also.
User I'd [protected]...

Dear forum,

I opted for tikona broadband services with service id [protected] in the month of january 2019.

Firstly, i purchase a plan of 3 months (60 mbps) for 2474 rupees. Because of travel, i asked for discontinuation of services the following month on 18-feb-2019. This means i did not even use the services for complete 3 months.

I have the e-mail attachment & call record proofs made to the...

Hi all,

This is to inform you guys i have taken the connection on 03-dec-2019 and after 3 days i faced a network issue and i raised a complaint on the same its been close to a month and now internet speed to is decreased to 1mbps.
I have taken 40mbps plan and tikona guys are unable to fix the issue.

And i am informing back to back to tikona guys. And the person who came to install the device is also not...

Hi,
We paid all the due bills and disconnected the service. I called several times to the agent to collect the modem. He never picked up our call. Regarding this, we sent mail to tikona customer care to collect the modem. Nobody came and also there was no response from tikona.
Now, from last few days we are getting threatnend by tikona that they will file a case againt us for not returning modem.

Tikona is claiming...

Its a well planned trap...you get a connection after paying the full amount upfront (you assume its a prepaid plan) and later if you want to shift or disconnect your connection they will not submit your request in their system. Then after a few days or months you will be notified that a bill has been generated of xyz amount and from the next day onwards you will start receiving call from lawyers saying a case has been filed against you for...

Greetings,
This is pushpeah kumar.
I purchased 1year plan of data from tikona and paid in advance for whole year. Now its not working since last 5 days and i registered a complaint against it 3 days back on 26th dec, 2019 but it is not resolved yet and engineer assinged has not visited my place. When i asked the customercare for a disconnection request then they are saying that money will not be refunded as there is no feasibility...

My account id is [protected].

I have stopped their service from april 15 2019 but due to billing cycle i didn't knew it was auto renewal so my bill was again generated on 7th june... For which i told them to stop service they said they ll do if i pay the pending amount which was 500 approx i was frustrated and paid 500 on 30th june. Later again i got their harrassing mails which they said your account is not stopped you have...

Dear team,

My tikona id is [protected].in the month of jan'19 when i reached this forum, my billing issue was resolved on 14th feb, 2019. I was told that tikona has activated my annual plan where i'd be getting 120 gb data inspite if 250 gb data (I had made an annual payment for 250 gb) with speed of 60 mbps. And the next bill would be generated on 14th feb, 2020.

Now after passing of 10 months, tikona has generated...

Dear sir,

Tikona userid [protected]
Registered mobile number [protected]
I have registered compaint many time to deactivate my account in june 2019 even draft a mail at customercare tikona & please collect your modem from my shop, but nobody revert me properly.
Now today i got a call from advocate preeti singh who said she is an advocate from delhi hightcourt and my case will be filed in next 30 mins, i have...