Tikona Digital Networks Complaints & Reviews

There has been a lag of net connection from past week, so kindly look into it bcs net speed is not reaching it's desired mark

There is only speed of few kbps, and what's app image is even take min to download
Router light also blink barely, there is chance that it is the issue of one router that is palced on terrace,
Kindly look into this, as this is getting serious day by day...

Tikona is the world's worst isp. Zero rating in all aspects.

Frequent network problem and many more lead me to disconnect the wire. Raised complaint against, no resolution provided.

Daily sms and e-mails of outstanding amount though i don't use the service pisses me off.

Received one of the calls from tikona, asked to pay money. Said that i am not gonna pay any money for the damn service. Still...

I have tikona connection from last 12 month, i had paid all past chargers, when there was no service or no one listing to complaint or try to resolve, so this time i have not paid the charges then they are sending people to recover money, i had send 100 of mails but no reply, i told them first start the service then i will pay, and i will not pay which i have not used, but still nothing happen, there vasuli department talk to me like i own...

Tikona broadband company is threatening and forcing me to pay for unused service.

I registered with them for broadband service in the month of september 2018, i paid upfront for 3month ie from (Sep 7 to oct 7), (Oct 7 to nov), (Nov 7 to dec 7). Connection and there service both are pathetic, i have raised complaints several times to resolve the issue, by nov end internet connection was very slow and the connection used to breakdown...

Stephen pinto mumbai

I am writing this similar to the harassment with a lawyers notice which is given below
My m in law patsy sequeira expired on 24.12.16 since then there were a lot of issues regarding the internet. We called the co several times similar to the complaint given below they said your no will be changed (Since my m in law expired) and again and again the same internet issues. We have called them several...

After disconnecting the tikona broadband connection. They are sending the due dates for bill payment for at least one year i have already explained the customer care about closing the connection but they have not responded well.
Then after one year they are filing case against me by saying that due amount is not paid because you have closed your internet connection by phone not by mail. And they literally mentally torture me for paying...

Even after mailing them, they are least interested in it. If you want to get new connection, their representative will keep on calling for the booking amount. But after that, they will give you third class service.

I paid for the new on 20th march 2019, my installation was done on 1st April. Please note that, it was just the installation that took place. Internet was not working till 3rd April 2019. My first log in was on 3rd...

Ban :

[protected]

Payment amount (Rs ps):

899

Payment date :

[protected]

Payment id :

1-[protected]

Transaction id* :

[protected]tpc[protected]

Payment status :

Success

Mera internet data 500 gb muje abi tak nahi diya hai or mai kahi bar aap k customer care per bat...

Dear sir,

I had written to the tikona internet company that you have closed my internet connection and it has been done for 1 week. He has not stopped yet, knowingly being harassed i have also sent a request to him. But so far the company has not closed the connection. I am very worried. Tikona company's attitude is not right about the customer. My tikona internet cust. Id = [protected]
Please help me with your help.br...

Hi,
I was a user of tikona for 3 months but their performance was extremely bad to say the least. I raised multiple complaints about the problem i have been facing but i have found no solution so i decided to terminated my connection. Tikona representative then begged me to give one more chance and ensured performance issues will be taken care of. I felt like giving a second chance to tikona. But the performance continued to be pathetic....

I paid the last bill of rs.883 according to 6mbps unlimited plan on 30th of march 2019. Then they change my plan to 4mbps without notifying me. Then i called them to change my plan to my previous plan. They did it but now they send me a bill of rs 1530. Why i pay extra charges to them because they forget about my last bill payment of rs 883 on 30th of march....

The worst service ever they provide.the call attendents do not receive calls nor they take follow up of the customers complaints.soon will be disconnecting the network. Lot of issued are being raised even after paying 6months amount alltogether complaint is not being register nor any technician is being sended to resolve it.such a careless customer care service.we are being facing problem from 2 months with the wifi n its not getting connected...

My tikona id is :-[protected].and i am new customer of yours,
I am using unlimited (10mbps) plan, everyday in night after 10 o'clock to morning, internet not works. Initially i thought its network issue and after switching on and off it will work but nothing happed. Than i tried to call customer care than they are also not responding.. In my whole life i never experienced such a worst Internet provider....

I called tikona customer service on 23rd of march, 2019 to stop the internet services, the customer care person enquired me for the reason of disconnection and was forcing me to transfer the connection to a friend nearby, next tenant and when i declined these offers, he said they would transfer the connection to the city i am moving, this too i declined. Then the person on the other end put me on a hold for 8 minutes and then hung up. I mailed...

My tikona service id – [protected] since last 6 months i am facing severe disconnection issue, i have complaint several times but they have not done anything at all till date. Its almost 2 month now and slow internet and frequent disconnection is every day situation. The call resolved automtically stating issue has been resolved. Customer care do not provide a solution, you are taking all steps to ensure customers issues are closed without...

I don;t have a record however i must have logged at least 30 complains in last 4 month after taking tikona broadband connection. Hence, i decided to suffix a number going forward to keep counting worst experience. You must be qualify for world top awards in worst services providers.

I have logged a complain yesterday as internet was once again completely down. I have been told that an engineer will be assigned in next 4 hours....

After sending mail (on 5th Apr 2019 before bill generation date 7th of every month) to the tikona care and after 4 successive conversation with tikona care, still they sent monthly internet bill.

They don't have any option of connection termination in the customer care call menu also not in their portal. I had to sent mail and call them for connection termination.

After I sent the mail, they called me back...

My tikona Service ID – [protected], since last 3 months I am facing severe disconnection issue, almost everyday I am registering a complaint, which is of no use. When I requested to wave of the charges about all the trouble I am facing, they waved of RS 55, against my billing amount, is this a joke? You guys are fraud.
Company is fraud.
Customer care service is fraud.
Service is 3rd class
I really don't want that...

Dear sir,

I been using tikona internet services from tikona infinet private limited since last 3+ months now. They have major issues with their network and not able to provide promised bandwidth as per their plans. I have complaint several times but they have not done anything at all till date.
My plan id is prime_ulq_c5 (40 mbps unlimited) and what i mostly get is 1 to 5 mbps speed and sometimes even i get replies...

My tikona id - [protected] from vizag. I was using tikona till oct 18 and then i had applied for disconnection by mail due to the false offer given to me while taking new connection. But it was my mistake that i dint take anything in writing while taking new connection.
As usual there was no any response for my disconnection mail and bill was keep getting generated. I mailed again that i have stopped using services and i am not going...