Tikona Digital Networks Complaints & Reviews

Hi,
I had a tikona connection in bangalore which was disconnected in september 2018. I have received call tomorrow and today again from Tikona Digital Networks Pvt.Ltd.Advocate which i mention above .I was a user of Tikona for many months but their performance was extremely bad to say the least. I raised multiple complaints, sometimes Tikona engineer came to my flat but were not able to fix the problem. Exasperated, I terminated my...

Guys check your customer's records. if they pay their bills. dont annoy them before every due date. i get appx 40 calls in a day. btw Customer Care ppl dont know my native language(Tamil) since its coming only from Mumbai and they dont speak english properly. so dont try to chat with me all day, you are not my girlfriend....

Hi team,

I am already having tikona connection with user id: [protected].
Due to job re-location, i moved from pune 1 year back and now when i want to resume my existing connection, they advise me to get a new connection (With new installation charges).

If i am having dish, router, adapter etc while installing the first time then why should i go for new connection again.

Please reply on...

I made the grave mistake of taking a broadband connection from this company.in nov 2017, i placed a disconnection request which was ignored by them (Emails attached.) i again sent a follow up mail in dec 2017, but no response. I still used the interent connection till july 2018 (All bills duely paid, screenshots attched). I again made disconnection requests through call and was advised to disconnect the modem in july. I did that. I still...

After taking verbal assurance from the business team of tikona, i opted for 3 month pakage. Now every week at least 3 days there isn't any internet available..
So it must be the business model of tikona because when you call tikona for the same, the technical ivr installed replies with same message stating a 3rd party must have cut their wire...
Well i call it fraud as they would make you pay for at least 24 days o[censored]navailable...

I had requested cancellation of my connection in may 2016 (Id: [protected]). I moved out of the place (Shifted from vasai to goregaon in mumbai) at the end of may 2016 and paid the bill received in june 2016. But i still received a bill in july 2016. I followed up for why cancellation had not been done. I received a call confirmation that now it had been cancelled. Now today, in december 2018, i receive a legal action threat call for payment...

My plan is 10mbps. But i am getting 0.2mbps (Checked 172635 times at speedtest. Tikona.in) i reported at tikona app, customer care. They sent me a message that its resolved but its not. And i tried to call them and was in hold for 7hours straight. So how do i get my speed now? If this continues i will not pay next bill and change to other isp.

User id: [protected]
Reg. No: [protected]...

My self parimal kananee - i am from surat,

Started tikona on 11th august 2018, and paid for 1 year plan inr 4800/-
I started connection with tikona and now they change something and its now facebook expressswifi form last few days back.
Now i am facing from from 8th december 2018, and continues complain on tikona toll free and over on mobile app.

Again talk with senior team member on 10th december...

Very bad services me bol bol ke thak gya hu par mere complaint pe koi response nhi milta bencho jab kaam hi nhi karna to customer kyu bnate ho tumhari esi ki tesi le jao apna kabada hta ke tumhari aur tumhare network ki esi ki tesi is company ko koi support mat kro koi iska connection mat lo waste of money and time also BS service.😠😠😠😠😠...

Few days back received a text from +[protected]Tikona head office) stating that i’ll be facing legal action if the outstanding amount for the internet service is not cleared. When i called and said the connection is not under my name and asked them to call the concerned person, they started misbehaving and threatening me and said i’ve to pay the no matter what, even if the connection was not on my name and hung up on me. And since...

Due to bad service since weeks, we were fed up i called up the technical guy and asked him to close the connection, handed over the modem in 2016.

Inspite of the same i recieved bill of 600, which i send mails to tikona service, the reply was time consuming, so reached the ceo and cfo of tikona in 2016

Ceo : prakash. [protected]@tikona.in
Cfo: sridhar. [protected]@tikona.in

Its 2018 i have sending...

I got tikona wifi installed on around 8th november 2018 and within 5-6 days i got connectivity issues so i mailed to ceo and technicians visited many times and they always called me when their backend was stable... But issue did not get resolve then so i called them for refund and they say that we cannot refund the money and the amount is forfeited as my area has no network issues from their end. I have paid them for three months and not...

I have requested disconnection for my tikona broadband connection 2 months prior to my disconnection date. My broadband was not disconnected and i had moved from the place. Tikona kept the connection alive for a month and were charging me for it. I did not make the payment for the additional month because i had already requested for the connection to be discontinued. I have been harassed for the past 3 years to make that payment and they...

Hi, i have created a request to disconnect my account on 2nd december. They said that they will disconnect my account till 12th december. But my account is still active. I had no outstanding amount. But they generated bill on december 14 even i haven't used the internet. This is cheating. I am not going to pay the bill. My account number is [protected]. My name is jigar panchal. Deactivate my account as soon as possible....

I tried getting a new connection, which your pathetic company failed to provide. My payment for the service was done on 30/11/2018 which got confirmed on 1/12/2018 and then according to your guidelines i waited for 7 days which eventually became more than 10 days. Due to this delay i cancelled my registration on 10/12/2018 by sending you a mail with all details, regarding which your customer representative said, i will get a call back after...

Hi

complained about 10 times to the customer care of this company no responce from the concern team or the department. the customer care service is worst, executive are not ready to help any of the customer. they do not have any complain direct no. no contact to the corporate office. please help me.

1. User id:- [protected]
2. Registered contact number:- [protected]...

Worst internet service ever. The sales people promised a good speed of 6mbps and now i am not able to load simple google homepage. My phone internet hotspot works faster than that.. If only i had no daily limit... Tikona is cheating its customers... I called the customer care so many time and registered a complaint so many times. No resolution. Only empty promises. I am so frustrated....

DEAR ALL,

MY USER ID IS Tikona Service ID No [protected] & Billing Account Number[protected]

i was facing issuing of disconnection and reconnection at the time of electricity failure. i need to call again and agin to login into the app and web portal for using internet at home. This is was not resolved as per the Team of Customer Care as well no one has been sent for the problem faced. Instead i had received several...

I have requested tikona insatallation as they will not initiat process without payment i paid, but after that their installation not possible due to some technical issue. So requested refund.

Almost 2 month done with refeund request, still waiting for refund initatiion or any msg that will tell my i am getting my refund. Called coustomer care multiple times, got answers i will get it in 15 days.

Also mailed...

I am not getting speed from last 3 months issue is going on and engineer visit also has not been done they should deactivate my account and give me confirmation and refund my money due to net is not working unnecessary they are wasting my time and given the problem to me and my family members they are making call only again and again. I am requesting them to deactivate my user id and give me confirmation asap....