Tikona Digital Networks Complaints & Reviews

I am staying in a pg in bangalore.
That pg is using tikona internet.
One day i logged into it (Mobile app) to raise a slow internet connection complaint.
Seems like pg has discontinued from this service with tikona and also seems like there is some pending amount to pay.
So i got a call from somene (Saying an advocate) and threatened me saying they have all proofs including my educational certificates and said...

I was using tikona connection. Recently i decided to discontinue the connection after multiple complaints that remained unresolved due to slow and useless network service from tikona. Then some senior person from tikona called me multiple times and convinced me to change plan which will work for me. I have all the call recordings with me. There was same issue with that plan too. So now i am discontinueing the connection. And the are asking...

Threatening calls from different adovacates saying some bills unsettled for which i never registered. I had written to mr prakash bajpai in this regard in sept 2018 in detail, appreciated that he forwarded this to mr siddharth parimoo,. Mr nail jose and mr kanhaiya mishra, which was then forwarded to mr kanhiya mishra and mr santosh naik by mr sidarth parimoo and a reply to me by mr sidarth parimoo that tikona apologies for this and the case...

We were using tikona broadband with customer id [protected].
Since last 01 year we have been requesting them to dissconnect the broadband telephonically insted of dissconnection, we start reciving unsolicited calls asking us why doyou want to
Dissconnect & start asking other unrelated question overphone, we had unnecesserly talk to them & after 01 hour call irritating call with similer question is recived. Finally
We...

I bought a package of 3 months broadband service from tikona on 12 march and piad total 1950.00. Since the day i have bought internet service from tikona, i have not used the connection.

Ever since from 12 march i am following up with customer service and technical support team to resolve the problem. The connection isn't working.

Even i reached to delhi tikona it head mr. Saurabh aggarwal ([protected]) on saturday...

Due to speed issue i have send several mails to disconnect my service but tikona is not responding to my emails and not even contacted me on my registered mobile no. Previously also i have face such kind of problem. Please take serious steps against tikona digital networks. My subscriber id is [protected]. Also i have already intimated that my billing cycle is 26th of every month. And after that i don't want to continue with their service....

Never seen such a worst service. The internet was down as soon as tikona authorised person completed the installation and left premises. Its almost 3 month now and slow internet and frequent disconnection is every day situation. The call resolved automtically stating issue has been resolved. Your customer care do not provide a solution, you do not respond to emails, your twitter handle also do not respond. You are taking all steps to ensure...

Going through a horrible episode of customer harrassment by tikona. I was billed wrongly and called by tikona executives daily to make payment. Every time i have to explain to them that the issue is at their end and to correct that or not to call me till the issue is resolved. But that is not happening. They call at least twice or thrice a day from ivr asking to pay the amount and everytime i have to explain the case to them from scratch....

Date: 19th march 2019.
Account number: [protected]

I have requested for service disconnection from tikona on 12th feb 2019.in the said email, i had requested for service to be discontinued effective immediately and the cpe/ device/ cable to be collected.
A reminder email was sent on 14th feb 2019.
On 21st feb, tikona ltd. Only partially terminated the service by discontinuing rentals despite explicitly...

Having tikona wifi was good enough and i opted for 3 months plans and paid for it and i asked them if i could disconnect the internet after the 3 months and there person told me it's possible so we used it for 3 months but after that it wasn't working because plan was over so i choose not to use it anymore but on the ending of 4th month i got a call from tikona and the guy told me to pay the the amount for using it so 3 months bill was there...

Tikona initaiated installation only after i paid money of 2511.
Beacuse of sped insufficiency i cancelled the connection. Their customer care promised me to return my money within 10 days.

I called their customer care thrice and everytime they said they are initialing refund. Now it is more than a month.

Id : [protected]
Mob: [protected]

I thing to say, even i have to work for the money....

Poor network service. Poor network speed. Irregularity in the network connection. Not working since three months. Some short of technical problem is arising. Network is showing too weak. Very bad condition of service when 2-3 devices are connected in a network. After every five minutes the network is showing invalid or unable to access the network. I need quick action against this problem. The problem must be solved within 2-3 days and forever....

Its been 2weeks we had deal with tikona for their broadband connection, but yet the installation is not done. We have paid the full amount and their executive lakhan is not at all helpful... Now not even receiving our calls. No one receives calls at customers care service desk, even after long time hold no executive received our call. Sent email but it wasted our time only. Before paying they were very good to us and after we paid they just...

— forwarded message —
From: sushil kadu
To: tikona digital networks ; til. [protected]@tikona.in
Sent: sunday, 10 march, 2019, 8:19:38 pm ist
Subject: re: disconnection - [protected] (Sushil kadu)

Dear mr. Vinay kakkar,
Request you to please intervene and help me sort out this billing miscalculation issue for my account - [protected]

Please go through trail email which contain...

Hello,

I have been getting emails to pay bill for the service which i have already discontinued.

Chronology of events
B[protected] = 7-nov-16 (Bill date); check in this bill for 'last bill date: 07-dec-2015' & previous due - ' (-) minus 20.36'.
B[protected] = 7-dec-16 (Bill date) — from this bill onwards - 1128.49 rs was considered as previous due
Then, many bills generated till date...br...

I used Tikona broadband services for almost a year. I used to have monthly recharge plan in advance. I Stopped using their services on 7th Jan, 2019 and informed before that for using their services when they inquired about next 3 monthly plan payment. I used to have 3 monthly plan of 1943/- which was supposed to end on 7th Jan, 2019.
As per Tikona, they are looking for 485/- bill outstanding as they stopped their services on 25th...

Very worst service provide by tikona isp and from last 15 days my internet not working after the shifting from one place to another.
At the time of new internet connection, tikona team said like we will provide the best service related to internet and our support team also very best like working as 24 * 7.
Last 15 days i faced internet issue but still not update on this.

Please dont choose tikona for internet...

Subject : internet connection no.: tikona service id no [protected] & billing account number[protected], ghaziabad, up.

Dear sir,
I had already informed tikona for disconnection of their services which was not functioning even after number of times attending and subsequent not attending the same. I had received their mail and replied to them for taking out their modem instrument in writing where as the same was informed...

I have a connection with id [protected].
Last payment date:[protected]
I have a quarterly plan of rs. 1947/-

Summary: i got a phone call on 20th feb (2 days before my bill payment due date) asking to pay bill of 1947/- for feb'19-may'19. I told the caller that i am shifting from my current place so i won't be using it from next month, so i will pay for feb'19 (Around 650) and then it will be disconnected, but caller...

Hi,

I was a user of tikona broadband and it was very bad service and connection was mot reliable and whenever issue was raised they have always 3 -7 days to resolve and yes sometimes 1 week too. However they charge for the days when connection was not there. Now they are asking extra money to pay in addition they give threatening calls.

Thanks and regards,...