Tikona Digital Networks Complaints & Reviews

Hi
from last 12days my Broadband is not working, i am trying to reach agent named MR RAJ SINGH ([protected]) from last week he is so arrogant that he is not even ready to answer the calls even if he answers the call he says i m on leave and disconnect the call then he will not answer the call from the same number, even after several follow ups done from our side there is no positive response from RAJ, the service that we are receiving...

Tikona head,

Please i have noted that your executives are coming for tech call of others and disconnecting my network cable and ohter's too. The are solving one person's problem and creating problem for others.

This how you people are working. Last sunday i have connected my lan and everything was fine. Yesterday one of your executive have come again and disconnected my lan cable.
Look at my payment history....

Tikona is a big fraud company, with worst service, of internet, you will find 1000s of such issues. Tikona cheats its customer by harassing them and sending fake bills. They will threaten you over phone and most probable will send goons / recovery agents to recover the money. Even after sending a request to disconnect, they are still generating a bill and asking to pay. I have all the complaint uid issued 2 me by them as a proof. Its my request...

My name is preeti, i faced relocation issue (Since 1s of may2019) where new location is non-feasible and need to close tikona connection as confirmed by engineer. Engineer also confirmed he has informed customer care for closing the connection. Also customer care told me as i have paid last bill and not used tikona so i have no need to pay anything (It's zero amount) and they are closing the connection and their engineer will come and collect...

Hi
My user I'd is -[protected]
I have tried calling tikona and even mailed them that I don't want to use their internet service. But they are not replying.
I am suffering form this problem from last month I have lodged complaints many times that internet is not working or is working very slow but they didn't take any action. So I decided to discontinue tikona broadband.
I want you to please stop my billing from...

User id:-[protected]

I took connection from tikona on 18th april 2019 till that day i didn't received internet connection properly, already registered complaints with technical team and customer service team, 5 times engineer visited at my home address and they have same thing to say "sir there is a problem at network end let me go to that tower and check" and same thing happening every time when i call tikona, engineer visit...

User id : [protected]
I have 6 mbps plan for 3 months which i already paid the money
But since he installation and activation of the service the internet is very slow, since u guarantee the speed that u provide is 6 mbps i am not even getting the half of it
The speed i am getting is only of 1 mbps and even less than that
I cant even watch 1080p videos on youtube with that speed
Since its google y'all know...

We had opted for tikona Wifi in Mumbai and after several reassurances from the salesman, we made the full payment for the connection in advance, as is required according to the company's procedure. However, the very next day their engineer told us that ours was an unserviceable location for the company and they would not be able to provide the required connection. So we were asked to raise a request for refund which we did on the very same...

My internet speed is very slow and customer care can not solve the problem.
Every time i talk to the customer care they ask me to reboot the router which is not a solution at all. Your service is the worst internet service in town. Even after sending a man to solve the problem he couldn’t help and solve it. He submitted all the screenshots as proofs yet the problem continues to occur. It literally pisses me off. This is a fraud because...

Hi, please help me to file a complaint against tikona broadband. I'm using their services for almost a year and since then i'm not receiving the expected bandwidth that was promised to me at the time of subscription. Most of the time, i cannot do my official work due to this issue and this caused me inconvenience. Whenever i call them they say that there are some technical issues in this region and therefore they cannot provide me expected...

I have a plan of 60MBPS but I am receiving 4-5MBPS speed, I am raising technical issues complaint but no one is doing anything. When I am asking for waiver, they are saying no waiver applicable as I have used some data. I don't understand if I am getting 4-5 MBPS speed, then data will be used, but I am paying amount for 60MBPS, why I am not getting waiver for this.
They are not considering speed issue as for waiver, for them if you...

I called up Tikona for a new connection and they said your request has been processed and gave me a person s no who was suppose to come to my house for connection. But nobody came. then i called them again one of their sales executive came and ask me to pay INR 1000 to Tikona so they can start processing .I paid but still nobody showed up to install the system. everyday they are giving a new no but nobody came. Finally i asked for refund...

Tikona user id:- [protected].
I registered complaint to tikona in month of june-2018 via customer-care service number regarding very poor service provided by them.in next month i faced same issue. So, decided to disconnect tikona broadband service. Same has been inform to technical and senior technical executive through customer care service number to de-activate/disconnect the connection. After this complaint, they haven't responded...

Your sales man or executive named ajay gupta come to me for wifi so i had choosen 25 mbps plan for which i transfered 2828 rs to tikona from my account and he told me that after submitting payment you have to pay 300 rs to electrician and also installation will be done within 24 hrs or today but we are calling him no response and if he pick the call tell me that it will be today only and all and later told me engineer is on holiday so it...

Hi
I used tikona for 6 months then i want to disconnect the tikona then i clear all the bills and rewuest on mail to disconnect my connection but they didn't terminated my broadband connection for approx 5months and in these 3 months tehy are persuading me to continue with tikona but i did ccept the offer so they delaying my termination approx after 5 konths thee termination happens and the service expert come on my home to removethe...

Mental harassment by tikona customer service, 5times complaint lodged for inability of browsing internet service wifi provided by tikona 6mbps speed @50gb monthly. I have taken 3 months subscription by paying around rs.1800.
Fed up with the service and need the money refund.

Technical executive comes, rectify the issue and again the same problem crops up. Need urgent attention.

Received lot of feedback...

Dear sir,
Whomever it may concern..
This is very disappointing that tikona is not serious to give me a internet connection and so to raise customer base
I have made the payment on 30th april 2019 ans expecting the connection with 24 hrs as expected and more prominently as promised. But still the date nobody from tikona is seems to be serious and concerned about the issue. Reason may be that payment has been made by customer...

With respect to subject mentioned, i was using m/s tikona broadband connection and after usage of 3 month i opted for disconnection and with this regard wrote e-mail to tikona customer care dated[protected] and there was no response to my mail. So i spoke to customer care dated: 08/april/2019 (Request number 1-[protected]) and opted for immediate disconnection and stopped using the internet from[protected] itself.

Even though...

Hi

I have been using this service for a while. I work from home for which i use high end software that requires highest speed. Which is why i have bought the max speed based on my requirement. That is 60 mbps speed.

Now i multiple issues with the service.

Firstly the net keeps disconnecting for which it hampers my work. This is third time in a week i have raise a complain about disconnecativy...

As you know that my connection started on 6th feb 2019 i paid in an advance rs.2100/- for 3-months of plan but tikona terminated my connection on 25apr2019. 2nd first 15days of my service there was continuously interruption in their connection you can check this with their team. I am so fed up with this co. Tikona and their team that i request them to terminate my a/c.in 1month advance. Still you are sending me bill? What a hopeless service...