Tikona Digital Networks Complaints & Reviews

I bought a tikonna broadband connection on 11th may 2019. I wanted a quarterly 40mbps unlimited plan with was costing around rs. 3200. But the installation guy put me in contact with the sales person who told me to pay 3700 rs online because my building is 3 floors or less but my building has a total of 4 floors. But i agreed to pay 3700 rs and paid it online.
After 20 days i got an alert that my plan has been shifted to secondary...

We purchased a wifi connection of Tikona in Dec 2018. The pakage included a router with 3 month 5 mbps plan in 1500 rs or so. Although the speed issues prevailed every month the wifi was cut off by the company in mid Feb. They started harassing me and my roommate by calling and asking for money that our plan was of only 1 month and they auto renewed our wifi connection automatically as it is the company's policy.
On 27tth june I got...

My complain reference no is 1-[protected]. I registered my issue since 21st june, 2019 and after that i tried so many times to call on toll free number but everytime i got answer that your issue highlighted to our technical support team and they are working. They assigned service engineer visit and surprisely that person number is switch off. Neither that person call me once or i can able to call him as his number is showing switch off. They...

I was looking for broad band service near me so i got details for tikona from just dial services. The executive came for demo but he failed he was not getting proper signals and took 2 days to fix it but couldn't go through. After few days i got call from tikona company and one of his executive committed me that he can do that as he is the senior experienced person. He gave me demo and its was showing 10mbs i was happy and he told me to reacharge...

Tikona internet service is one of the most hopeless,, incredible, and incompetent company in india. They are fooling customers (Sales people) making them show faulty demo where you will be show good speed and assured of high speed. But once you take connection you will be screwed.

Firstly, you will be billed in advance for 3 months or 6 months. That means you are already screwed, as the company will never refund you the money...

I have subscribed to tikona 10 mbps plan on 15 july 2019 and no installation is done by engineer i only get message that installation request is in process and engineer will call you even after assurance that my building has feasibility for connection hence i requested for refund after more than a week and they told i would get an email for refund which i haven't got yet and today 23rd june 2019 i am getting call from engineer for installation...

Muzhe tikona wifi lagaye 3 years ho gaye. Abhi 6 months se bill hamesha increase hokar aata hai mera wifi plan 474 ka hai lakin hamesa bill 600 se jyada ka bhejte hai every month call karke bill theek karwaati hun please is per dhyaan dijiye my id [protected] every month collection k liye muzhe call karna parhta hai warna koi collection k liye nahi aata isliye ab mai connection disconnect karna chati hun kyunki every month tikona k tellecaller...

Dear sir/ma'am

In today's era of digital world i am unable to browse the internet thanks to tikona. Now i know why they don't have a one month plan. Coz they know that after one month of trouble the clients won't come back to us. Poor customer service.
I feel cheated as i cannot use the internet service since last 7-8days and there's no solution.
I would like to have a refund in full
This is pathetic....

Dear team,

Our centralized link was down from morning 9:30 on wards till now i did't get any update kindly update the status as much earlier.

Because of this issue effected our 150 branch so take on priority base.

Below details for your kind information.

10 mbps link [protected]

20 mbps link [protected]

Regards,

Rhfl edp

[protected]...

This company started billing us for no reason. And even when connection was disconnected they kept generating bill. And now are calling our phone no and harassing using different phone nos and causing mental torture also harrasment. We would like to complain that pls shut this company as they have lost all reputation and are making life worse for people....

I am getting constant call from people claiming to be lawyers from delhi who are threatening to take legal action against me.
Today i got a call from person claiming to be constable from pune police station ([protected]) and asked me to visit police station because ([protected])-advocate has sent some fax and asked me to pay 3200rs else he will send constables to my home.

Case details :
I had requested tikona to...

I took connection 3 months back 60mbps plan. for 6 month
Since i got connection i am raising complain in every 2 days that i am not getting speed/getting 3-4 mbps speed only.
no resolution, such type of company should be ban.
their IVR is also not connecting us to customer care executive.
daily they are saying they escalated tmy case but no resolution.even after paying also i am not getting service....

I have Tikona broadband connection which is not working since last one week. I have registered complaint about non functioning of WiFi with the company on 17/06/2019 and waiting for the technician to attend the issue. Today is 22/6/2019, so far nobody turned up and I am very much disappointed with the service from Tikona. There is a limit for everything like this type of harassment. Kindly arrange to discontinue my Tikona Broadband subscription...

So I have been using Tikona since last 3-4 years. Earlier I used to have a 2 mbps plan, at that time I used to get 512 Kbps speed only. Then I switched to a 6 mbps plan even then I am getting only 1-2 mbps speed.
Whenever my bill is overdue they will harass me for payment but when I lodge a complaint for poor service they rarely take an action. Internet is down for atleast 5-6 days in a month. Sometimes when I call on their customer...

Tikona has been mentally harassing us with its service. We have been complaining for poor actually worst cennection and speed since last 15-16 days to customer care has written mails too. Customer care person says they have assigned a technician telling us the name and number and he will visit us but when we call technician he says for our connection no request has come to him for resolution and he says he cannot help us. Also when I asked...

FREAKOUT GAMING ZONE
Bangalore

1. User id:- [protected]
2. Registered contact number:- [protected]

Ticket number from || 1-[protected] || Wed, 16 May 2018, 15:48
Ticket number to || 1-[protected] || 16 June 2019 at 12:19

More than 1 Year of my business with Tikona Enterprises

Mail ID : blr.[protected]@tikona.co.in
M: +91-[protected]/[protected]
Tikona Infinet...

I got tikona broadband connection installed at my house 4 days ago . At the time of installation the engineer said that your internet service will start in 2 hours. Surprisingly it has been 4 days but the internet is not working at all . I started complaining regarding this issue to the customer care and the person who installed the router after 1 day after i had no hope that the service would start on its own . The customer care executive...

Dear Team,

I am using tikona broadband service since last 3 months and facing lot of problems since then.I think you should focus more on after sales team rather than increasing your sales team .

Your executive Mr Riyaaz from virar west zone dist palghar comes daily twice to collect the renewal amount and promises me to solve my net connectivity and sped issue at the earliest.

But once the renewal...

I had from past one month faced a lot of problems with this internet company named "Tikona". I was lured to take the connection as the installation person convinced me that their services have improved and the speed would be up to the mark. I booked a plan for 40 Mbps and this is my experience of past 30 days - 10 days internet didn't work, 10 days it worked at 1-2 Mbps speed and rest 10 days got wasted calling their customer support team....

This worst company so called Tikona is just taking my money again and again and not providing any service.
I have taken 3 months plan and it’s been a month now I have to call them email them no reply on either and then have to wait for their reply
In one month I have used service only 10 days hardly rest all we’re waste of money for me.
Again today I paid amount they asked me to pay more 70 rs to run ur service where...