Tikona Digital Networks Complaints & Reviews

Dear tikona
It was unexpected from your executive the way he talked and abused me.
I received phone call from your executive who claims from recovery section.
He told me that tu kya tera baap bhi payment karega.
After i got in an arugement he started abusing me as much as he can.
He even told me that ill send false court notice on your name
Even i made complaint against him to jaipur area manager...

I would like consumer complaint to intervene and guide me to take the next action against tikona for my below mention scenario-

On 1 may 2017 i put a disconnection request of my 7-8 year old connection due to continuous billing error and got the telephonic confirmation of the same.
But on july 2017 i got the bill for the month of june 2017 stating that the connection is still live so i again write a mail to customer...

I had got the tikona connection for a year or so in which i had registered complains for internet issues for a number of times.

Before my next month's bill i called the tikona care and asked them to disconnect the connection. I got a call from them that your connection will be disconnected but still you can use internet for next 7 days for free cost in case you would like to change your mind. We used it for 2days after which...

Hi officials / delegates,

Details of your tikona wi-bro service account are - ban –[protected] & service id – [protected]

Please point me to concern person for this request if you are not the right point of contact.

This is mearun. M. I’m still an existing tikona broadband customer. Due to my personal reason, i’m relocating to some place out of bangalore end of this month[protected]....

User id: [protected]
Registers mobile no: [protected]
Name: vishal sheth

I have sent mail to tikona on 17th jan' 2018 requesting termination of tikona service and also requested tikona to collect their equipment.

They provided me contact of slv enterprises (Harish) - [protected], but it is either coming switched off / not responding.

Please collect your equipment within 48hrs or else...

I had to move to a new location and I asked Tikona to relocate the modem as well. A service rep came and tried to install it at my new address but was not able to do as there was no access point nearby. Minutes before this, I had paid the bill thinking that the internet will be setup. Now that they can't install, I asked for a refund and they are stalling me.

I had contacted them thrice and all they say was our team will...

I am moving to my hometown and vacating room since 24.1.2018.so i kindly request to you disconnect your broadband connection.i ensure that do not again use your connection, please make it up disconnect your connection quickly. I had paid a payment 28.1.2018 and don't make such a unwanted call, plz already frustrated by your customer care department, coz so many numbers of time make a call to me and your customer care department only had spoke...

I sent to the mail [protected]@tikona.in for disconnect my broadband connection, but just replied to me of your mail id not registered.but my bill payment details are received my mail id, i can't understand this.if tikona customer care see this, plz disconnect my connection. I moved to my hometown and also vacated my room since 24.1.2018.so i kindly request to you disconnect my connection. Make it up quickly.
Thank you....

[protected] my id, made harrshment call to recover money! Took 3299! My monthly bill was 600 around, they told to return device, i returned and and took receipt still no money has refunded no response fed of your tikona, i[censored] want to see hell on earth just take tikona broadband service its worst cheating and bad customer centrist bad comapny i ever seen in my life!! Why u r not refunding money!!!...

I had installed tikona services on 4th december 2017 with rs.[protected] for routers and the remaining as an advance or security deposit). On 4th december itself, after two hours of service installation, i and my family found out that the services were not up to the expectations. We were promised o[censored]nlimited 10mbps of internet speed @799, which later proved wrong. I immediately called up the guy who brought up the services at my home and...

Reference: tikona wi-bro service account - ban –[protected] & service id – [protected]

I have 2 complaints with tikona.

1) tikona is not disconnecting the connection

I have phoned and emailed tikona customer care for several times now to terminate this connection but tikona has not replied to any emails and just keeps calling on my mobile and telling me not to disconnect and continue the service...

I have used tikona internet till sep 30, but they are saying i need to pay till oct 6 but i have vacated room on sep 30. They were saying internet have used by someone but i need to pay. But how can we say someone used internet without password? They are doing this for money and calling as from court and we are lawyer and so on. They are threating daily and asking me to pay bill, they are calling as lawyer, police and from court and you need...

I had raised a disconnection request with tikona on jan 7, 2018. I had confirmed with their several phone banking officers that i want a permanent disconnection.
I was informed by email that they have stopped charging rentals for the service from17/jan/2018. I also paid outstanding charges of rs. 227 from 7jan to 17th jan for a period of 10 days on 18th jan. Billing cycle is from 7th of current month– 6th of next month
I also...

Hi,

I am Abhishek Sharma.

Would like to tell you all that Tikona is a big fraud internet service provider .I did a big mistake by taking there broadband connection.

My Tikona details: BAN –[protected] & Service ID – [protected]

i had requested for discontinuing my internet broadband connection from 5 March 2017.And dropped a mail to [protected]@tikona.in to discontinue my Tikona...

I had called to tikona and mailed them to disconnect my services tikona number [protected] in oct 2014. But they didn't disconnect. On top of that i sent reminder email to them regarding this. But they didn't respond. After 3 months they sent a mail that you have outstanding amount. When i replied them and told that i already sent you email but you only didn't disconnect, they told that we don't know. Now i got few calls in 2016, 2017 and...

I have taken tikona connection in 25 dec, 2017. They couldn't provide the service or speed as promised. Not a single day has gone by without connection issue. I called engineer to resolve issue. Many a times there was no response. He came once and said some issue about new tower interference.
I asked for disconnection. And he said he will get it done.
After 20 days i started getting bills without using any service.
br...

Hi,
I was using tikona broadband connection (Connection id[protected]. Due to low speed in my area, i have decided to move to other broadbands. So, i asked their executive venkat ([protected]) to disconnect the connection. He is the one who have given me the connection in first place. He told he will disconnect if i pay the outstanding for him. That is rs. 1023. So i have given him the due amount. The last data i have used their...

I have taken tikona connection in 2016. They couldn't provide the service or speed as promised. Not a single day has gone by without connection issue. We had called engineer to resolve issue. Many a times there was no response. He came once and said some issue about new tower interference.
We asked for disconnection. And he said he will get it done.
After 2 months we started getting bills without using any service.
The...

We took tikona services for 3 months and paid in advance in mumbai. It is registered with my phone number. The net was never working properly and raised many complaints. Even after several complaints there was no change. I asked them to cancel our services after the 3 months, one because we were shifting the place and i moved to hyderavad, secomd because their service was bad. I updated a new number for them to follow up because i was not...

I received a call from tikona legal department today and he said he is a lawyer and would like to help me out by providing free advise. He asked me to to clear the bills of 2250/- now or i will have to come to the court and will have to pay 22000/-, he also tried to put some pressure, like i shall have to face lots of issues if i don't pay. I would like to put my points before everyone which i have already explained to tikona customer care...