Tikona Digital Networks Complaints & Reviews

I have pledged to never buy any internet connection from tikona service connection. I have paid for a 6GB yearly plan and the interent just doesn't work every it stops working and we keep calling tikona customer care for some help. It seems like even the tikona staff don't know how to solve the problem they just come to see the device that they have installed and then they leave it's like this every day I can't even use the internet I hope...

This request is against Tikona Infinet Limited for my Customer Id: [protected] and Billing Account Number:[protected].
I stopped their service approx. 1 year back but recently they sent me a sudden bill amount after approx. 1 year of service discontinuation.
I started using Tikona broadband services on 29th April 2017 and after 7 to 8 days of worst service experience I lodged a request to discontinue service and discontinued...

I have not been using tikona broadband since feb 2018 however i am frequently getting calls from them to pay the bill. These calls are very annoying and they call anytime in a day.

I raised several requests to disconnect the network but those requests are being ignored by them. I was using prepaid service but now they claim that it was postpaid. Il

Please help me file a case against them. My user id is [protected]...

I have used tikona broadband service from 20 july 2017 to 4 feb 2018.
And every month i paid the bill on time and paid an extra amount to them.
But every month i have faced internet speed issue more than 5 times in a month.
So when i see they can't improve their services i decided to disconnect their services on 4 feb 2018.
On 4 feb 2018 tikona technical team gave me 15 days free trial and they told me that they...

Hi sir,

Your board band service pathetic. I have get new connection and i have already pay to your excutive mohammad sultan but net service not activate right now afterthat they are not receiving my call my new connection in flat no 305 3rd floor seven hill residency tavarekere bangalore 580026
I have already complaint in apartment owner removed all connections of tikona in seven hill residency apartment you are losing...

Hi,
We have a made a payment of rs 1534 against our bill payment o[censored]ser i'd no [protected] and there that we have requested to stop our services due to poor service. Currently we have not usage of internet from last 4- 5 months. But still we are getting the bills for payment.. Kindly advise on the same. What legal action we can take against them.?...

Tikona customer people are calling us and harassing us, to keep the connection,
They will resolve the issue.
From last one year i had been waiting no resolution,
After many calls and 1 email i had submitted cancellation request on 18th april.
And after that the are calling us and harassing us about keeping the connection.

I had given them so many warning to stop calling us,
But they are...

I am mohammed chand maldar user id [protected] we're using tikona broadband connection but when i told them to disconnect the same they refuse to do so i have mail communication for same and forcefully asking me to pay bills which i never used so this very un professional behavior to threatening to customers about court case and jail some lady neha sharma called and threatened for payment i request you to take strong action against tikona...

I have been working with the technical support team for two weeks now for resolving slow speed and dropping connection. The customer care sucks.

At times when i call them they say that there so called system is down and they can help me if i call the after two hours. They expect customer to wait waoooooo.

Also if they help me also and send an engineer, he tells me server boxes are aligned in such way that i should...

I am a user of tikona and I recharged via paytm for my account but I haven't received any conformation or internet connection even after paying money. The service is too slow and it has been over 26 hrs after paying via paytm and the customer care representative was very harsh on me and he didn't help me out for it and was telling to wait for 72hrs. Plz take strict actions against your service and provide me internet ASAP....

Hi all,

I am beerendar stay in flat #t3 3rd floor a-block couple of months back. Two tikona sales personnel came to my house to sell tikona broadband connection. I was already using hathway but was looking for cheaper plans. So when the sales people came they gave us below offer

1. Free router
2. Free installation
3. Have to pay only 599 for 6mbps speed and data 80gb
4. If i don't like...

I'm amar prakash, i have complaints regarding the billing issue. I have told earlier to customer care that is disconnected my tikona service but tikona members continue my services. And tikona members told me your account is in safe custody and charge is rs.3/day for one month only. Then after one month (Self custody) i call back customer care that disconnect my services and generated my bill for 1month. But tikona members generated 3 month...

I got call from nidhi sharma claiming to be an advocate that too government employee and threatens me to pay 1400 for some non existing outstanding payment. There is no outstanding as per info. And when i ask her the detailed statement she straight away denies and disconnects. She does not even lets me talk. Says that i am govt advocate of some delhi court. If i don't pay amount she will drag me to the court in delhi and fine me with 85000...

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Dear sir,
I had a tikona broadband connection long before (2 year) and i was not satisfied with the service so i raised the complain for disconnecting my connection and now after 2 years i'm getting a call from this guy ravi as said by...

Have been using tikona from feb 2017,
From start services is worst, have complain for waver, but they all ways give silly reason like
We have checked ur service it was working fine
The complain date o[censored]r waver u have provided, in that u have used internet.
Like that reason which where not true.
If the internet is not working how will we use internet.
And complaining many time for no internet and...

Hi,

My name is shad, tikona user id : [protected].

I was a tikona prepaid broadband customer few years back. Due to poor connectivity, i decided to disconnect the connection. On repeated disconnection requests, tikona was not ready to process my requests and they kept asking me if i want to transfer/shift the connection. I denied the same multiple times, and finally they gave me an offer, which was for 1140 rs,...

My reference number for 1-[protected] disconnection of tikona userid [protected] has been requested and they informed me that it will take 10 days to disconnect the connection and now it has moved to 45 days which is hopeless, you call their customer care and they do all fake promises. I have not received any conformation till date for bill stop and procedure to disable username this is like exploitation. Please help...

I am about to lodge an fir against tikona digital miraroad for harassing me after producing a fake bill for internet connection. The connection was a prepaid one and after asking them to disconnect because of poor services, i was asked to pay a bill. On repeated explanations given to various customer care executives, none responded to the complaint and now they are threatening us with fake calls from lawyers and fee collectors....

I was using tikona services in 2016 and i was very unhappy with it even the guy who installed the wifi misguided me that its gonna be working like airtel and i wont face any issues with it but then when i started using it they demanded money to install a new router with which it will be just like airtel but it didnt then they told me buy static ip address then it will be just like airtel but i didnt pay that amount and told me tikona guy...

I am writing you with regards to multiple harassment phone calls, emails and messages sent to my parents and myself by tikona employees in spite o[censored]s having disconnected the services in aug 2017 and a service man taking the rooftop device away as well in sep 2017.

Please be informed that the request for disconnection was in fact raised in april 2017. Moreover, mr ranjan at [protected] (Who took the device) has confirmed to...