Tikona Digital Networks Complaints & Reviews

This company is a cheat. The representative showed me a demo with 4mbps connection and during the demo the internet was working great with a download speed of 4 mbps and an upload speed of 900 kbps. Based on this i booked a new connection (4mpbs) and the installation team came to my apartment and i asked them to show the signal strength and speed before actual installation. I am getting very slow speed and very poor conectivity. Raised so...

I have recharged my account using my online account repeat transaction of voucher 899. When i called the cust care an agent named sidharth assured that it will be activated in 4 hours. After more than 12 hours when i called them an agent named aryan informed that it will take 48 hours as the payment is reflecting but the voucher is still not activated. Inspite of me explaining he kept repeating the same thing. I asked for a supervisor, he...

I was using tikona broadband services from feb 17- aug17. Termination id [protected]. The reason for termination is, there was almost no signal connection/strength in the month of jul-17. I have raised request for proper signal connection then their representative came and did some checks and later said now the network is fine. But later found the same problem. Then again i have raised same request. Again the representative did the same but...

Today[protected] got call from advocate neha sharma and threatening me to pay due amount within half an hour or case will be filed,, it is so humiliating
I already raised disconnection for tikona,, but still from you side its not done,,

I read most of the forum saying same complaints,, please disconnect from your side and provide the status asap.

Regards
Ranjith...

I have Tikona wifi service from Sept. 2016 for one year (customer id: [protected] in the name of Sushma S Easwar). On completion of that period I spoke to Tikona Customer service on Sept.18, 2017 requesting for current plans and based on it I opted for their "720 days - 3800GB - 10 Mbps - Rs.8, 000 prepay" plan. On making payment, I sent them an email (posted below) confirming the same. Then on Oct.24, 2017; Dec.25, 2017 I kept sending email...

I have been cheated multiple times by broadband companies in bangalore. I requested multiple times for a disconnection from tikona but they kept on sending bills even after the disconnection request. They even filed a case against me and made me pay the bills. I am not filing this complaint for any kind of compensation but to know the inability of our system to control this kind of fraud activities from tikona and other broadband service...

Used Tikona services for 6 months in Bangalore

BAN –[protected] & Service ID – [protected]

During the 6 months services, many days the internet services were not working or working in the speed as per my plan. Hence decided to terminate the connection and told them to cancel the connection on September 04 and also mailed to customer care regarding the termination.

But customer care guys insisted...

Connection again again disconnect and very slow speed 200 complaints sumited but not solve problems
My connection no -[protected]
Plz solve the problem otherwise complaints to conusmer court

Connection again again disconnect and very slow speed 200 complaints sumited but not solve problems
My connection no -[protected]
Plz solve the problem otherwise complaints to conusmer court

Connection...

No response no help on complaint raised on march 9th 2018. I am not going to write the whole thing again. Please refer to the complaint dated march 9th 2018. Tikona has never helped or resolved my issues including now. Tikona has been the worst company i have ever been and i am not just saying. My registered contact number is [protected] and my service id is[protected]....

Tikona id : [protected]
I have surrender connection 2 years back with ticket no :1-[protected]
But again got harassment call from lawyer office name jitendra solanki from no : [protected], ask me to payment of 1071, he told me once payment done he will provide noc, i did the payment not no response from them. Also no response from tikona care[protected]

Regars
S. Kotadiya
[protected]...

My consumer number is [protected]. I am highly frustrated with tikona internet services, first of all, their service is not good, due to which i stopped using their connection in may 2017 and asked them to disconnect my services. I have spoken to many representatives about this but still, they are adding the charges and sending me the bill. They also threaten in the name of some advocate mr. Chaudhary from delhi (Phone number[protected].br...

Residing in g4 royal whitehouse building marutinagar bangalore. Wr took connection gor 3 months&disconnect it. Though they charged ur for extra 500 for net usage. That also we paid online but telling them several time for takibg back tge router&refunding money. They didn't care. They forced to keep the router. Worst compny ever. I wll put 1000 reviews regarding this inconvenience they caused to us....

Con[protected]

I gave a chance to Tikona to improve their services, multiple times engineer use to come in a day and still the issue never used to get resolved, all consumers in our area have same complaint. I have called the customer care and confirmed to disconnect the service which should be available in their records. They claim 2 months bill due is pending from which I must have used hardly 10 days that also with multiple...

I am getting harassment calls from tikona care to pay for the services which i haven't used. From last 2 years i have been using tikona and they provided me worst service as their internet speed is down at maximum days. At last i have requested them to fix my internet as i was not able to browse the internet anymore they send a representative and he put a temporary fix for the day and once he left internet was down again. This complaint remain...

I ve taken an net connection from tikona on[protected] with connection id:[protected] & then after using the tikona service till[protected], i ve called the tikona customer care & made a request to close tikona net connection. But the customer care executive didnt register my request than i called them daily to stop my net connection & asked them to send final settlement amount but nobody registered my request & they always put my call on...

I have used tikona service till october'17 and henceforth have disconnected the line by taking the wire off as suggested by their engineer. But after the same they have generated the bill for the next 3 months and then they are asking us to pay the money. We have not paid the money as since we have not used there service so why to pay the amount. But they are now calling us in the name of advocates and saying that they can ruin my professional...

Tikona has not at all provided satisfactory service. Too much of network issues but i still paid all bills on time for a very long time. Never did tikona anytime compensated or waived any amount for such poor service. You can check my usage and you will find no usage many times coz i wasn't able to use coz of no network. I made multiple calls to their tech support & they would say that they were upgrading. All false coz d network never improved....

Today we received 3 times calls of tikona lawyers from delhi, mobile number is +91-[protected]. They threatened us telephonically and told that warrant has been issued and you have to come to delhi court.

I already informed many times to customer care and drafted mails and calls also to disconnect my connection and finally disconnected the service. ([protected]@tikona.in.). But again tikona people have generated the bill and...

Hi,

We have been trying to close the broadband connection with tikona but havent been able to do so. The company representative puts us on hold for long duration and isn't ready to take disconnection request.

I am travelling abroad and i have already disconnected the device. Please collect the device and disconnect the services asap.

Account no:[protected]...

My name is astha gupta. I got tikona connection at my home in varanasi in may 2017 and since installation, the connection was not working. I made several complaints, but all in vein. Upon escalating the issue, a sales person from tikona installed additional modem and charged additional 1000 rs for the same, but that also never worked. I contacted senior person in tikona who told me that the sales person was not supposed to charge me additional...