Tikona Digital Networks Complaints & Reviews

I made countless complaint about my issues to Tikona customer care but no response. I am not able to use properly for more than a month.
Customer care executive and their seniors both giving wrong and false commitment for the same, they use to borrow time but did nothing. My User id [protected]...

Sir/ madam,

I have subscribed for tikona's unlimited 6mbps connection (Tikona id: [protected]) on 5/11/2017 by paying 3 months subscription amount in advance (Rs.2651/-), their marketing people gave assurance that reliable internat service will be provided at all cost.

Within 10 days of normal usage, the internet speed had fallen to 0.5mbps, which made impossible for us to access internet. I registered complaint...

We have got a connection from one of the tikona sales executive on august 20th, 2017. We wanted the activation to be done after september 18th, 2017 for which he agreed. We had taken the plan (Adbbm10m650) for 3 months (Till dec 18, 2017) free usage, by paying rs.1750. Its not even 3 months, we have been charged for the usage of 15th oct-15th nov, 2017 with an amount rs 751 (Bill no: tn1117b[protected].

We would like to clarify...

Now, suddenly today i am getting call from some pal avdhesh saying that he is an advocate from delhi high court (Phone no: [protected] and going to take legal action against me by file a case against me and going to block my passport/debit/credit cards. Also, he has started using the foul language over the phone.
I have seen lots of complain are coming from many customers, that they are also facing the same problems repeatedly.
br...

I do not if there is anything much left to explain. There was a bill of sum 1100 generated inspite of the connection being suspended for months.

I had called and sent e-mail to tikona support multiple times to have the bill rectified but as always the pathetic support barely understand your concern and put their usage logic. Though, you charge in advance but the services are the worst in country. Now, i have been receiving...

I was going through the complaints made by other tikona users. I truely agree with eveyone, its the most worst and cheat company i have ever come across. We were using 4 connections of tikona, for our office. As we were shifiting our office from goregaon to mira road, we made a request (On call & through emails) regarding permanent disconnection of our service ids. Even after repeated requsets they did not disconnect the connection and kept...

I had tikona connection before a year i took it for 3 months. I had paid 2100 to the guy who gave me the connection. I had deactivated my connection because of internet problem. And after some days i got message i had bill of so and so much money i ignored it i thought it was by mistake even though i had deativated my account. Then that connection guy came and asked for money my father said him to come after 3 days as we were not having money...

I had raised a request to disconnect the connection on 5th but tikona disconnected the service after a week and i have not used any data. But tikona send me a bill to pay 650 rupees. I have the proof saying that i have not used any data. On 22nd nov 2017, one guy called me and saying that i have to pay 5000 rupees otherwise that guy will file the case. Now i have decided to file the case against tikona. I have recorded the audio conversation....

We are using tikona internet for last few months. From first itself its not working properly. Everyday their connection having problem and send them request to check the connection. This was going on for last several months.
Technicians were came and they checked everytime, and they inform that the problem was solved. After some times the same problem may happened and our net won't working. But every month their bill was correctly...

Hi,

Tikona is the worst company i have ever seen in my life, i used 1 connection in 2015 after that i have disconnected that tikona but still i m getting bill of that tikona. When i call the customer care they behave like hell they gave me warning that we will give the police report n ol i mean what is this. Please dont go with tikona. Dont go...

I have received a call from +[protected] from raghubeer saha. Stating that i have used tikona and they have filed a complain under my name dlcv558729 public ra6 +2017 stating that i did not paid my last month bill. But the fact is i did not use tikona connection at all.. I explained to the same lady for almost 5 times in the past 6 months. She told sorry and cut the call. But today calling and informing that she have file a complained.br...

18/11/17 - i received a call from some rahul chaudhary asking me to pay the remaining due or filing a complaint against me in delhi court. I have shared the mail to tikona clearly stating that i am not further going to use the services of tikona and they still continued to deliver the service and bills. I have not used the services after my mail but they don't understand the point and keep on harassing me. Today, when rahul called from[protected]...

Worst internet service, ill mannered people, i was the customer of tikona digital networks, i was going out of station so told them: i want to keep my internet service on hold and i will call you and let you know when you have to start, but after one month they started my internet service without confirming, and now they have a generated false bills and telling me to pay all the bills otherwise they will sue in court, when i have not used...

Hi,
My wife was using tikona's broadband connection in 2013-15 and since she was moving out from pune, she had dropped mail to your company asking to disconnect the connection. Even after dropping mail, your representative kept on calling her not to disconnect or get it transferred in delhi. But we already had a broadband connection in delhi so refused to continue the services. Now randomly after 2 years some stupid ill mannered illiterate...

My tikona id is [protected]
I'm not getting any connection from past 3 months and i asked tikona customer service to disconnect my connection but they are insisting on disconnecting instead they are asking me to pay 590rupees extra instead for disconnecting even without usage.
I had called the customer service and requested for disconnection last month but they did not take my request instead they have billed me last month and...

Dear all,

Its been 2+ year with tikona, by the time of the installation paid around 2000/- rupees... Its a worst and very poor service, which i ever have seen before. Frequently i'm facing issues like "disconnection and speed drop issues". Regarding this issues, i placed many tickets, but still seeing the same issues, they haven't resolved permanently, around 60+ tickets placed till the date. I requested customer care people...

Hi,

My customer id is [protected], i have raised request 1-[protected] to disconnect/cease my connection on oct 18th 2017. I have got an email from tikona saying my billing has been stopped from oct 25th 2017. I have requested full and final status on my account and refund on the bill i have paid in advance. I am not getting any response on my registered email...

My user id-[protected]

I've terminated their service after moving to another place due to poor connectivity. Those guys forced me use the existing connection and keep on calling me before terminating the connection. After a month they've disconnected the service and charged me for an amount of 500₹. After paying that i've been receiving bills and calls to pay for the services i haven't used....

I have been calling tikona customer care at[protected] and requesting them to cancel my connection since 3 days. My request is not yet taken. They are forcing me not to cancel the connection inspite of me asking them repeatedly to take my request.

Date of incident: since 9/nov/2017
Desirable resolution is to cancel my connection at the earliest...

Hello sir,

My user id: [protected]

I have been used tikona for 4 months. I paid the 3 months in advance only the last month bill is in pending status.
They are threatening like you have to pay 2307 otherwise we file a case on you.

I told them to revise the bill and tell me i am ready to pay.
But, getting call from different different people to pay this amount and this amount, br...