Tikona Digital Networks Complaints & Reviews

This case is 2 years old the fake internet company tikona charged exorbitant amount for pathetic service on complaing they adviced me to upgrade my plans for which i agreed. Still the services provided were pathetic so i decided to close my connection and asked for refund of my advance amount. This company is flouting trai’s 7 day disconnection rule just so that they get enough days to generate bill for next cycle.in my case they took 20...

I have asked tikona to disconnect my internet as the net was not working and I wasnt able to call them either from my registered no. So I used alternate no. and was told there's a major problem and it will take time to resolve but even after 20 days when the net didnt start working I asked to disconnect first they werent ready and kept transferring my call and asking to wait for another day but then I sent an email and asked them to disconnect...

I informed them to terminate the services on 23.4.2017,
I had already paid until 6.5.17
After many reminders they finally terminated on 19.5.2017
But in the meantime raised a bill for usage period 7.5.17 to 6.6.17
and subsequently kept on adding penalty on this amount.
Now, I keep getting frequent threatening calls, even though I have paid and advised them in advance, before next bill due date....

Hi there,

No wonder, some cheater company like tikona who make false promise always now harassing and threatening customer thorugh phone call and mail for legal notice. Organization like these who never cares for customer problem and satisfaction, neither solve their problem.

I was customer for tikona for more than a year. At the beginning tikona promised for high speed broadband connection with atleast 4 mbps connection...

M/s. Tikona infinet private ltd. (M/s tikona digital network p. Ltd.)
Cin. U72900mh2008ptc182808
'corpora', 3rd floor, lbs marg,
Bhandup (West),
Mumbai 400 0798

Sub: undue delay in termination of broad band internet service by tikona infinet private ltd.

Ref: customer i. D. [protected] - billing account no.[protected]

Dear sir,

This is to bring to your...

Sir/madam, my tikona user id is [protected], after paying the dues, i requested them to disconnect my connection 15 days before & a msg came to me about intimation that my request is initiated, but after that they made an outstanding bill of 791.74rs & some fraud calls are also faced by me threatening to my career & financial services, one of the number is [protected] saying that i am speaking from tis hazari court delhi, you have to pay a...

Hello sir, (Tikona number [protected])

My compliant number to tikona for asking stop connection : 1-[protected], 1-[protected], 1-[protected], 1-[protected], 1-[protected], 1-[protected], 1-[protected]

So many request to stop connection after full payment. From september ask tikona to stop connection and they stop my connection in dec and asking me to due amount payment. If i am not using any services from 3 months why...

Requested to tikona for cancellation of their service on jan 8 2016 and reminder dated jan 22nd 2016 & 28th jan 2016 paid the bill. After many call they were not disconnected their service till nov. 9 2017, as per their mail and asking me to surrender the roof top equipment. I am not aware any roof top device since, many persons are using tikona service in our housing society and the device operating their on people. Also they raised a bill...

I have already asked plenty times to for the disclosure of my internet connection the never bloody responded and started giving some cheeky discounts to keep me connected and paying the bills for no reason... I have spoke to the executives plenty times to email me regarding my problems of connectivity and the reason why don't they want to stop my services... This morning they sent me notice regarding my bill which was raised from 500...

We disconnected the network by march 2017 end due to poor service and speed. We informed in customer care they told we will disconnect and told we no need to surrender the device. They didn't come to collect device/ formally send disconnection mail. From then on we never used and we gave another good connection.. But still we are getting three months once. When they told last time (During june), we paid the amount (~400) though we didn't...

This is regarding tikona id :[protected].

Inspite of informing and raising the ticket to disconnect the service on my last billing cycle i. E 25th of oct.
I have no dues till 25th of oct. Everything is cleared.

However the connection was disconnected in november and the bill was raised against it. Clearly i shouldn't b responsible of as i have given the prior notice ie on oct 4th to disconnect the service...

I have requested for closure of connection thrice on mail and further three times over call but still they have not closed my connection. They also said i'll get a call asking for confirmation of closure but the same has not been received. I have a record of all the mail's i've sent. I've paid up to 6th jan 2018 and do not owe them any amount. Kindly take necessary action....

I and my friends used tikona services in the year of 2015, their network never worked and was always down still we made the payments and asked them to cut the connection.1st the didn't cut and charges us more bill then after a final payment of 2000 their agent came to cut. But after that still we are receiving threat calls to pay the bill. We had asked them to cut the connection in dec 2016.
And still i am receiving threat calls from...

I have asked for the deactivation of my broadband connection on Aug 2016. Then in july various agents from civil courts started calling me to threaten me . I paid the whole amount but didn’t knew about noc . Today after 2 years i again received a call from a agent named Rajeev in civil court ghaziabad. I again paid the whole amount because he threatened me not to get black listed . This company is a fraud . Plz do something oderwise dey...

Hi tikona,

User id - [protected] (Rahul nigam)

Issue - technical issue reported since[protected].

As i am customer of tikona since oct - 2017 and using plan adulm3m750. I am unable to use tikona service since[protected] due to that have raised many cases to customer care but still not get any solution. (For example - 1-[protected])

Technical guys said that tikona device has been stolen...

This complain is in reference to my previous complaint, that was marked as resolved by unknown reason, however, this problem is still persisting. To follow up my previous complaint, please access the page from the links as provided: https://www.consumercomplaints.intikona-tikona-harassment-of-consumers-c1603158

This complaint has not been resolved by the respected company till date. They are asking me to pay the amount for...

I am receiving calls from advocate claiming of a civil action against me for non payment. I raised a cancellation on the account and as per my conversation, i was asked to pay 950 as closure charges on 2/17, which i paid online.

I am not sure why tikona billed me for a suspended connection and now the amount is 1802.81.

Please go through the records again, as i have already raised an issue on the same in the...

Hi,

I requested to disconnect my tikona account ([protected]) on dec 14th 2017
And i got request no:1-[protected] as my application has been processed.

But everyday i am getting calls from your executives and they are asking to
1. Transfer account to your friends name
2. Keep account as back up
3. We will give you special discount maintain the account like this.

I...

I get a call from [protected] lawyer to pay 3350 rs online within half an hour that tikona has raised a case against me and if not paid within half an hour on july 2017, i should pay penality of 200000rs and fight the case in delhi with a lawyer. Due to fear i made the payment of 3350 rs and also ask for discontinued my service on immediate basis. Lawyer assure me on phone call that no further bill generated in future.

Now...

My connection no. Was [protected]. I had been requesting tikona to either rectify the issue with connection or discontinue the connection since aug'16. However, they neither resolved the issue nor disconnected the services and kept on billing. Despite reminders, there was no reply/resolution. Eventually, i took another connection and unplugged tikona's connection. They sent me a bill even though i had not used the connection and had rather...