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Tikona Digital Networks Complaints & Reviews

www.tikona.in
3.4
Updated: Apr 20, 2026
Complaints 5790
Resolved
3611
Unresolved
2179
Good! Tikona Digital Networks values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tikona Digital Networks step up their efforts to fully resolve all complaints 👍
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Tikona Digital Networks reviews & complaints page 10

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D
devashree magardeshmukh
Jan 28, 2022
Resolved
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Resolved

I have got Tikona Broadband connection since July 2021.
From last 3 months I am continuously facing network issue. Now since 25th January my internet is not working. And I am unable to register a complaint through app also. It says your complaint is already registered. Its sbeen 3 days almost no action is taken and my problem is not resolved, however I am unable to work on internet. I have also got new router but there is problem from Tikona's backend this is what the engineer told me 3 days ago.
My user ID is [protected].
The internet is working fine with other flat members of my society. There is continuous problem with my connection and not getting permanent solution.
I request Tikona to refund my money . I dont need their connection as its mental stress for u everyday to struggle for the net.
May 6, 2022
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2022
Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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    S
    sudip17pal
    from Pune, Maharashtra
    Jan 27, 2022
    Resolved
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    Resolved

    This is with reference to my Tikona id [protected], where I clearly mentioned I will be terminating my Tikona service on permanent basis by sending mail on 7th Dec 2021. Also intimated on the same mail to collect wires etc and process with the closure. But as nobody turned up to do the same. After that they are sending mail that we tried contacting you but failed to get response. But I would say Tikona is falsely giving allegations on Customer for not picking up phone. Rather I would say that every time I picked up phone calls from Tikona but very cleverly they never speak up and after 20 secs they disconnect the phone and send mail saying we tried contacting you. I didn't understand why Tikona is not replying to my emails. Like this they are cheating customers by sending false billing amount.
    May 1, 2022
    Complaint marked as Resolved 
    Tikona Digital Networks customer support has been notified about the posted complaint.
    Verified Support
    Mar 31, 2022
    Tikona Digital Networks Customer Care's response     Dear Subscriber,

    Greetings from Tikona.

    We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

    Regards,
    Tikona Care.
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      A
      ajayl09
      from Pune, Maharashtra
      Jan 25, 2022
      Resolved
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      Resolved

      Address: Wadgaon Sheri, Pune - 411014

      I've been getting constant slow speed for the past 8-9 days, I've raised several complaints yet no action was taken to resolve the problem.
      Date when the Incident Started: 15/01/2021.
      The Speed I get is between 0.21 Megabit/Second to 21.05 Megabit/Second.
      My ISP Plan is of 60 Megabit/Second & I didn't even get close to 50Megabit/Second in the past week.
      My User ID: [protected]

      I've Sent a Complaint mail 2 days earlier, yet the Issue isn't resolved.
      The IVR Calls keeps on going hold by saying "Waiting for Customer Representative as they're busy attending other customers", and after 6Mins. the call Auto Drops.

      IF this sort of customercare experience a customer gets then there is no use of having any after sales support for the customers. Its better to just leave the customer hanging in the midst of their issue caused due to the negligence of your representatives & on-site technical support team.
      May 5, 2022
      Complaint marked as Resolved 
      Tikona Digital Networks customer support has been notified about the posted complaint.
      Verified Support
      Mar 31, 2022
      Tikona Digital Networks Customer Care's response       Dear Subscriber,

      Greetings from Tikona.

      We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

      Regards,
      Tikona Care
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        R
        Ra19hul91
        Jan 25, 2022
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        Address: A

        User id [protected]
        I want to file a complaint against my tikona internet is lost from last 24 hrs or more
        And i am trying to contact but your helpline number is continues showing busy, i recently recharged my plan, and you started again that some problem, now i have to file complaint on regular basis, you start harassing me again
        If you are not able to provide service properly plz come and remove your device and return my money back, i dont want to continue with your service, pathetic service, fooling your customer and wasting time
        Rply me as soon as possible
        Tikona Digital Networks customer support has been notified about the posted complaint.
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          R
          ravikhandelwal
          from Jaipur, Rajasthan
          Jan 25, 2022
          Resolved
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          Resolved

          I had a Tikona Wireless Broadband service with Sevice ID [protected]. I discontinued the service on October, 2018. I also cleared my all dues. Even after calling the Tikona Customer Support, and sending emails to Tikona billing department multiple times, my security deposit is not refunded yet.
          May 4, 2022
          Complaint marked as Resolved 
          Tikona Digital Networks customer support has been notified about the posted complaint.
          Jan 25, 2022
          Updated by ravikhandelwal           My USERID was : [protected]
          Feb 16, 2022
          Updated by ravikhandelwal           After 20 days there is no response from tikona.
          Verified Support
          Mar 31, 2022
          Tikona Digital Networks Customer Care's response           Dear Subscriber,

          Greetings from Tikona.

          We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

          Regards,
          Tikona Care.
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            H
            Heramb Mahabal
            from Mumbai, Maharashtra
            Jan 22, 2022
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            Address: C8, Vishnupuram, Ghulenagar, Vadgaon Budruk, Sinhgad Road

            Hi,
            Please help me to file a complaint against Tikona Broadband. I'm using their services for almost a one and half year and since then I'm not receiving the expected bandwidth that was promised to me at the time of subscription. Most of the time, I cannot do my official work due to this issue and this caused me inconvenience. I've sent them multiple mails, called them multiple times but it didn't turn out positive. Now, finally they sent me a mail saying there are some technical issues in this region which will take some more days to resolve and therefore they cannot provide me expected services. If this was the reason then how could they take this long period? . I want a valid compensation for my work loss and mental harassment due to this worse internet connectivity.
            Please consider my grievance to proceed with this complaint.
            Cosumer ID [protected]

            Regards,
            Heramb Mahabal
            Tikona Digital Networks customer support has been notified about the posted complaint.
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              D
              DIPAK GOPAL JADHAV
              from Rajura, Maharashtra
              Jan 22, 2022
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              Address: FLAT NO 304 BUILDING NO 12 PANVELKAR HEIGHTS SWPANA NAGARI, SHANTI NAGAR BADLAPUR WEST MAHARASHTRA

              Dear Sir/Madam

              I have purchase tikona that time it was working fine but now a days there is frequent disconnection since 30 days - even direct cable connectivity speed drooping and no use o[censored]se of this connection for my office work

              My plan is 15mbps for 1year – I have accidently/unfortunately paid full one year amount for bad Qulity of internet service.

              I have paid 4200 rs for this type of internet is not useful for me- How to work from home ??????????????? ---

              I am now using my mobile hotspot
              Regards
              dipak Jadhav
              [protected]
              Tikona Digital Networks customer support has been notified about the posted complaint.
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                M
                Mohit Gaur MG
                Jan 22, 2022
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                Address: B- 3 Krishna vihar Virat nagar near the platform no-1
                Website: Modern is not working

                I call you los of time you didn't response
                My network is not working plz solve ki my number is [protected]
                Tikona Digital Networks customer support has been notified about the posted complaint.
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                  R
                  Rahul Preenja
                  Jan 22, 2022
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                  Hello,
                  I have taken a wifi router based unlimited plan through tikona . It's not been working & It's been many days that i have been trying to contact tikona customer care through the Tikona App and the customer care number but no one has responded yet.

                  I have not received any calls, emails, text yet. I have to keep waiting for close to 10 minutes, everytime & everyday I call on customer care number & then also my call is not connected.

                  This is utter ridiculous.
                  Tikona Digital Networks customer support has been notified about the posted complaint.
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                    Z
                    Zalak Sutariya
                    Jan 20, 2022
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                    Address: 103 kemp's corner, nikol, Near devi dhosa, Near devi dhosa ahmedabad 382350

                    Not able to connect with wifi speed is too low
                    Tikona Digital Networks customer support has been notified about the posted complaint.
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                      D
                      drzdadasaheb
                      from Pune, Maharashtra
                      Jan 20, 2022
                      Resolved
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                      Resolved

                      Address: Pune

                      Tikona ID: [protected]
                      I have sent mail for refund of installation amount of 1000 rupees on 7 December 2021. Still I haven't recieved my money back.
                      It was initially assured that I will get refunded within 15 working days.
                      Then on 4th January customer executive promised that I will get money in next 5-7 days.
                      Again on 11th January executive said wait for next 8 days. Still I haven't recieved my money back.
                      Its been 45 days since I have raised issue.
                      Initially I hgot my request TT no. : 1-[protected],

                      But on 16 January I got message on WhatsApp mentioning
                      My request TT no: 1-[protected].
                      Tikona ID: [protected]

                      Tikona appellate authority email ID is not working..
                      Feb 9, 2022
                      Complaint marked as Resolved 
                      Tikona Digital Networks customer support has been notified about the posted complaint.
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                        A
                        Akshay1312
                        from SATARA, Maharashtra
                        Jan 19, 2022
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                        Address: B504 meenakshi puram vadgaon bk pune 411041

                        UID:[protected], I have paid the subscription amount of 1000 to tikona for installation of new connection...But now they are not responding to me...
                        Tikona Digital Networks customer support has been notified about the posted complaint.
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                          C
                          Choice Developers
                          Jan 14, 2022
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                          Address: Nalasopara west

                          Speed is not giving as per plan i tested the speed it showing downloading speed at 9 mbps upooading 11 mbps and latency is 33ms..what the heel is going on???is this a service i choosed for?
                          And most intresting thing app is not responding properly while customer care number is in valid..i.e +[protected]
                          [protected]..
                          Its very bad experience with this and plz dont buy it never never never...
                          Tikona Digital Networks customer support has been notified about the posted complaint.
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                            V
                            Vivek Sabale
                            Jan 14, 2022
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                            Even registering complaint every day for no internet tikona is not solving issue.
                            Need compensation for these 7 days
                            Tikona Digital Networks customer support has been notified about the posted complaint.
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                              G
                              Geethu R Krishnan
                              Jan 13, 2022
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                              Worst service... They always have network issues and dont even respond to our queries... Very very bad service
                              Tikona Digital Networks customer support has been notified about the posted complaint.
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                                U
                                User_Nir
                                Jan 11, 2022
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                                Address: A-203, Sixth Sense Apartments, More Baug, Katraj

                                I am facing bad service and network issue since last 3 days and the problem is not resolved yet.
                                Your team has appointed an engineer but he is not capable enough to help out on the service as the service is not restored yet.
                                Please resolve the issue as it is hampering my routine activities.

                                User ID - [protected]

                                Request your kind attention.
                                Tikona Digital Networks customer support has been notified about the posted complaint.
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                                  V
                                  Vivek Sabale
                                  Jan 8, 2022
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                                  Address: Rahyog heights, Datta Ngan society, ambegaon pathar

                                  Even register a complaint, tikona not looking into it. Where is tikona engineer which is coming to resolve this issue. What about loss due to no internet? Is tikona compensate this?
                                  Tikona Digital Networks customer support has been notified about the posted complaint.
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                                    P
                                    Pavithra Muniraj
                                    Jan 7, 2022
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                                    Transfer of the amount of Rs 4775.36 from my old user ID to my new user ID as soon as possible
                                    Tikona Digital Networks customer support has been notified about the posted complaint.
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                                      P
                                      Pavithra Muniraj
                                      Jan 7, 2022
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                                      I wanted to transfer the recharge amount of Rs 4775.36 from my old user ID to my new user ID. As soon as possible
                                      Tikona Digital Networks customer support has been notified about the posted complaint.
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                                        A
                                        Abhi. Sri313
                                        from Chennai, Tamil Nadu
                                        Jan 4, 2022
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                                        I am not using their broadband service since September 2021 but still they have send me the bill for nonusage and despite my repeated request to them to disconnect my broadband services they are not doing that. They have mentally tortured me. My tikona id is [protected].The bill that they have send me has recurring amount till march 2022 despite me not using their service. They also have looted many other costumers
                                        Tikona Digital Networks customer support has been notified about the posted complaint.
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