Tikona Digital Networks Complaints & Reviews

Hello,
I have taken a wifi router based unlimited plan through tikona . It's not been working & It's been many days that i have been trying to contact tikona customer care through the Tikona App and the customer care number but no one has responded yet.

I have not received any calls, emails, text yet. I have to keep waiting for close to 10 minutes, everytime & everyday I call on customer care number & then also my...

Not able to connect with wifi speed is too low...

Tikona ID: [protected]
I have sent mail for refund of installation amount of 1000 rupees on 7 December 2021. Still I haven't recieved my money back.
It was initially assured that I will get refunded within 15 working days.
Then on 4th January customer executive promised that I will get money in next 5-7 days.
Again on 11th January executive said wait for next 8 days. Still I haven't recieved my money back.
Its...

UID:[protected], I have paid the subscription amount of 1000 to tikona for installation of new connection...But now they are not responding to me......

Speed is not giving as per plan i tested the speed it showing downloading speed at 9 mbps upooading 11 mbps and latency is 33ms..what the heel is going on???is this a service i choosed for?
And most intresting thing app is not responding properly while customer care number is in valid..i.e +[protected]
[protected]..
Its very bad experience with this and plz dont buy it never never never......

Even registering complaint every day for no internet tikona is not solving issue.
Need compensation for these 7 days...

Worst service... They always have network issues and dont even respond to our queries... Very very bad service...

I am facing bad service and network issue since last 3 days and the problem is not resolved yet.
Your team has appointed an engineer but he is not capable enough to help out on the service as the service is not restored yet.
Please resolve the issue as it is hampering my routine activities.

User ID - [protected]

Request your kind attention....

Even register a complaint, tikona not looking into it. Where is tikona engineer which is coming to resolve this issue. What about loss due to no internet? Is tikona compensate this?...

Transfer of the amount of Rs 4775.36 from my old user ID to my new user ID as soon as possible...

I wanted to transfer the recharge amount of Rs 4775.36 from my old user ID to my new user ID. As soon as possible...

I am not using their broadband service since September 2021 but still they have send me the bill for nonusage and despite my repeated request to them to disconnect my broadband services they are not doing that. They have mentally tortured me. My tikona id is [protected].The bill that they have send me has recurring amount till march 2022 despite me not using their service. They also have looted many other costumers...

Respected sir/madam,

I Nikhil Jadhav took Tikona broadband connection in 2020. Due to bad service & Internet connectivity, i informed for disconnection of services via calls and mails to Tikona in Apr 2021. Firstly they didn't take my disconnection request and after so many harassment from Tikona they discontinue my account after 2 months. I informed them to discontinue services many times. They mailed me to pay amount of...

Even after multiple reminders Tikona not sending the Confirmation Email that they have Closed the Connection from their side???
Then every now and then they email about plan change etc.
Tikona does not talk when I call on their customer contact phone number and their voice message says that email for any concerns but when I email them they don't reply.
How many times they need the reminders to close the connection??br...

I had chosen to go for Tikona internet connection in the August of 2020. Ever since I have been utterly disappointed. I was promised 80 MBPS up and down and have never received that speed. My internet connection hasn't been functioning for the past week and I have no clue why. TERRIBLE CUSTOMER SERVICE AND THE WORST INTERNET CONNECTION I HAVE EVER AVAILED....

They have forced me to pay money even if am not using and even after multiple requests made to discontinue my services they continue to charge me even if no use . They have pathetic customer service team n only there legal advisor call me to pay 5k-6k or else you will face leagal actions i don't use there service i have mailed evening to them .
Your Tikona User ID [protected].
Please help me in this situation we can't bare...

Pathetic service, never got response and service as committed. Had paid for 2 years and finally told to disconnect. That too they don't understand and now sending some legal notices.

How I can file legal notice against tikona for poor service and such idiotic progress on payment which is not legitimate...

I am a customer of TIKONA services for more than the last 2 years and using their internet services on a prepaid basis.
My pack was to renew, and I was not taking further renewal due to some personal and financial issue, hence had requested the same to the Tikona team by mail as well through verbal communication to their representative.
I had not used and disconnected my router much before the existing pack end and conveyed...

Hi, experiencing bad network service from tikona broadband since 3 Dec. I have made daily calls with no resolution . All they say the issue will be resolved from network team permanently however it still persists . Me and my wife both wfh and get disconnected frequently from conference calls . There is no escalation matrix for the case to be escalated .

User ID - [protected]
Tickets - 1-[protected] and 1-[protected]...

Hi team

I would like to inform for all
I taken plan 40 MBPS, but we have received speed 0.57, what I do this speed very very bad, and not provide proper connectivity, I'm daily complaint but not proper response and not received my call

Already complain raise with tikona application but hear my problem

Find the attached application screen shot...