Tikona Digital Networks Complaints & Reviews

Aug 13, 2017

Updated by mkg2015 Hi Tikona Team,

I do not see any positive response yet and getting many fake calls from Tikona and they say...calling from court. They do misbehave and force to pay unnecessary bills. My connection was disconnected in Dec'16 and got the email and bill (ZERO) which i attached now.

I already said, I submitted roof top device (RECEIVER) in march'17 to your executive (Ramesh-[protected]). Why do not you ask from him?

I think, Tikona is doing same with many customers and there are many complaints video available on Youtube. If i get the call again then i'll be going to court sure.

R's
Mohit Gupta
[protected]

Sep 03, 2017

Updated by mkg2015 Hi Team,

As per your email confirmation and status here, my complaint has been resolved now as expected and i got the final settlement bill as Zero which i attached here. Still, i am getting the call for recovery and they are doing harassed mentally. Please look this matter and instruct them, not to call me in the future.

R's
Mohit

Jul 29, 2017

Updated by Kanchan Singh Kuwarbi My connection details:-
Tikona Service ID No [protected] & Billing Account Number[protected]

Jul 25, 2017

Updated by Bhatmumbai PERMANENT DISCONNECTION OF TIKONA ACCOUNT [protected] WITH IMMEDIATE EFFECT 25 JULY 2017
PERMANENT DISCONNECTION OF TIKONA ACCOUNT [protected] WITH IMMEDIATE EFFECT 25 JULY 2017
PERMANENT DISCONNECTION OF TIKONA ACCOUNT [protected] WITH IMMEDIATE EFFECT 25 JULY 2017

TO THE DISCONNECTION TEAM,

THIS EMAIL IS SENT AFTER MONTHS OF MENTAL TORTURE AND HARASSMENT, FRAUDULENT CALLS AND THREATS FROM TIKONA VASOOLI THUGS.

I, HEENA BHAT, HAVE LOGGED IN A PERMANENT DISCONNECTION REQUEST OF ACCOUNT NUMBER# [protected], IN PRASHANT BHAT'S NAME, ON 24 JULY 2017 AT 12.40 PM, SPOKE WITH PREETI KAMBLE.
SHE TRANSFERRED MY CALL TO SENIOR DESK BHAGYASHREE MOHITE. GAVE ENTIRE RAMAYAN AND MAHABHARATA ABOUT TIKONA MENTAL HARASSMENT AND DAILY TORTURE WITH FRAUDULENT CALLS, THREATENING ME WITH NON BAILABLE WARRANT. THREATENING ME WITH MY LIFE AND DIGNITY BY VISITING MY HOME IN NEXT 1 HOUR, FOR A FRAUDULENT ACCOUNT WHICH WE HAVEN'T USED.
SHE ASSURED ME OF ACTION AGAINST THE FRAUDULENT CALL. SHE INSISTED ON RETAINING MY ACCOUNT. THE WOMAN KEPT ON PARROTING ON SPEED AND CONNECTIVITY ISSUES. SHE ASSURED ME SHE WILL CALL BACK IN 2 HOURS AND INFORM ME ABOUT THE ACTION TAKEN AGAINST THE FRAUD VASOOLI GUY.

AND IN THE MEANTIME, AT 1.30PM, WE RECEIVED ONE MORE CALL FROM THIS FRAUD, WHO MISREPRESENTED HIMSELF AS A GOVT EMPLOYEE. HE THREATENED US WITH DIRE CONSEQUENCES SINCE HE HAD OUR RESIDENTIAL ADDRESS. TIKONA WILL BE RESPONSIBLE FOR ANY DAMAGE TO ME OR MY FAMILY. WE HAVE ALREADY FILED AN FIR BASED ON THE RECORDED THREATS FROM THIS VASOOLI FRAUD EMPLOYED BY TIKONA.

LATER AT 2.50 PM SOME SENIOR TECHNICAL GUY SAMEER CALLED ME IN REGARDS WITH TECHNICAL ISSUES. WHICH CLEARLY MEANS THE WOMAN "BHAGYASHREE MOHITE" DID NOT MAKE NOTES AND DOCUMENT MY COMPLAINT. ANOTHER FRAUD, UNETHICAL PRINCIPLES FOLLOWED BY ENTIRE TIKONA TEAM. EVEN THIS PARROT KEPT ON INSISTING ON TECHNICAL AND CONNECTIVITY ISSUES. NARRATED ENTIRE RAMAYAN AND MAHABHARAT TO THIS GUY TOO. I GAVE HIM THE FRAUDULENT ACCOUNT NUMBER FOR DUE DILIGENCE; ALTHOUGH I WAS CERTAIN HIS ASSURANCE WAS ALL HUMBUG. NONETHELESS, I AGREED TO WAIT FOR 24 HOURS SINCE HE INSISTED ON RETAINING THE ACCOUNT WITH ASSURANCE OF ENDING THE TORTURE ABOUT THE FRAUDULENT ACCOUNT IN NEXT 24 HOURS; WHICH IS BY 2.50 PM ON 25 JULY 2017. HE ASSURED ME OF A PHYSICAL MAIL OR EMAIL CONFIRMING THE SAME, ANOTHER HUMBUG.

NOW, TODAY, ON 25 JULY, 2017, I CALLED UP THE TOLL FREE NUMBER AGAIN TO CONFIRM ABOUT THE DISCONNECTION OF ACCOUNT# [protected]. SPOKE WITH AKSHAYA GUMAYE AT 12.50 PM. SHE SAID THAT I HAD REQUESTED FOR DISCONNECTION BECAUSE OF SPEED AND CONNECTIVITY ISSUES. SERIOUSLY, TIKONA RUNS THIS SCAM BUSINESS WITHOUT ANY SLA, ETHICS OR PRINCIPLES! SAME PROCESS OF GOING THROUGH THE ENTIRE RAMAYAN AND MAHABHARAT WITH THIS WOMAN TOO.

FINAL OUTCOME OF THIS CALL IS THAT THE CONNECTION WILL BE TERMINATED IN 15 DAYS FROM TODAY, THAT IS BY 9 AUGUST 2017. POST THAT, I WILL NOT RECEIVE ANY FURTHER BILLS.
SHE ALSO ADVISED ME TO IGNORE ANY BILLS FROM TIKONA AFTER THAT DATE. SHE HAS NOT SENT ME ANY EMAIL OR SMS CONFIRMING THE PERMANENT DISCONNECTION REQUEST.
HOWEVER, A TICKET NUMBER WAS ASSIGNED # 1-[protected] AGAINST THE PERMANENT DISCONNECTION/TERMINATION OF THE ACCOUNT# [protected].

MAKE SURE THAT YOU DISCONNECT THE SERVICE, COLLECT THE DEVICE FROM THE REGISTERED ADDRESS IN NEXT 15 DAYS ITSELF. TIKONA WILL BE RESPONSIBLE IN CASE OF FAILURE. WE WILL NOT LOGIN OR USE THE INTERNET SERVICE AFTER 9 AUGUST 2017. DO NOT DARE TO SEND ME ANY FURTHER BILLS AFTER 9 AUGUST 2017. OR I WILL FILE ANOTHER FIR AGAINST TIKONA FOR FINANCIAL FRAUD AND HARASSMENT FOR THIS ACCOUNT.

NOTE THAT I HAVE RECORDED EACH CALL WITH TIKONA FOR FUTURE REFERENCE. DO NOT TRY TO MANIPULATE WITH MY ACCOUNT.

Bhats
Mumbai

Jul 27, 2017

Updated by Ateeq4u2015 They gave me a cal at 7.55 am, told them to give me a call me after 10 clock. Have not a got a call and when I tried calling them nobody is picking up my call. I am using Hathway connection since last year, have told them to stop my connection completely they keep on saying you are still using it hence you will be charged, have asked them to send their engineer and check but nobody is coming. They can't close connection from their side they can't send engineer how to deal with it. I am not using tikono since Aug 2016 have removed the instrument still they say it's been used. I am getting threatening calls from their office. Would suggest nobody to go for this company.

Jul 27, 2017

Updated by Ateeq4u2015 Why there is a delay of one year to come and collect the device when it was told year back to shut the connection.

Sep 22, 2017

Updated by Rajesh Pharne As mentioned I am not going to pay anything as I am in loss for one month that means Full & Final Settlement should be NIL. Your NET did not work for one month check my N numbers of calls and email/complaints on top of all this you are talking about settlement