Tikona Digital Networks Complaints & Reviews

Hello,
I am using Tikona wifi with 15MBPS plan of 6 months
But my wifi speed is very low, while uploading and browsing it is very low and i am not satisfied with this speed, so i want to change my plan from 15 MBPS to 30 MBPS,
Please change my plan ASAP...

Hi,

Due to WFH i took tikona 60 mbps plan and after few months i moved to my hometown for few months and mailed tikona to hold my services for few months initially they didn't responded but after few days they generated bill for future months and told me if i will not pay they will sue me in court.

Its totally a harrasment how many time they calls, send messages even, i have extra amount on tikona that they...

Hello,

We do not have wifi connectivity from last 36 hr .I registered complain against the issue but haven't received any response yet only received message that our engineer will reach out to you and they are not responding on call as well.

Since we are doing wfh its been difficult to manage now .I am providing my tikona userId for you reference.

user Id :[protected]

Hope it get...

We are requesting to cancel our services from may 2021 it's now almost 6 months we have to pay unwanted bills when they call us they just say we will resolve your problem but non of the team member arived yet and still waiting to cancel if they didn't cancel our services before 10th oct 2021 then we have to take some strict action on company...

After being a Tikona customer for 10 years, I have requested for my connection to be terminated on 09th Sep 2021. I have suffered numerous issues with my connection in these 10 years - slowness, outages, login page itself not displaying etc.
Since my usage has increased in this lockdown courtesy my ward's online school classes, I have decided to terminate my Tikona connection as it is completely reliable. I have taken a stable and...

I m really feed up with Tikona now, we got the pre paid connection in the year of 2019 n were happily using it for another 9 - 10months. we left out flat in the month of August 2020 n shifted to our hometown and the wifi was disconnected henceforth. It's been a year now n every alternate week I get threatning call from some lawyer or sometime from Delhi court and what not asking us to pay the amount from September 2020. My question is if...

Porrrr scemar team Tikouna don't buys network guys...

Hi,

I have taken one Tikona 15mbps internet dated 20 Aug. 2021 but i was facing a browsing and downloading problem and nobody solved my problem. So 30th August 2021, i was decided to disconnect your Tikona internet and i have continued my previous operator's internet services.
So i request you please refund my amount of Rs. 1412/- as soon as possible.

Note- I'm not happy with your technical and customer...

Hello Team,

I had registered for a New installation for Tikona Broadband on 4th September 2021 but due to issues with speed and connectivity not available in my area the installation was unsuccessful. I paid advance of ₹1000/- using digital payment method.

I requested for cancellations & refund on 8th September 2021 and was informed by their customer care team that it will take 10-15 working days for refund.br...

I have Renew my plan in 40 Mbps on 04-May-2021. from that, many compalin registered regarding speed issue and also Techinican told that change devices which is old and not supported 40 mbps. But, till date not replaced from your side.

Find attached call recording[protected] with your team. she was accepting that device is not supported 40 mbps, and i have escalated to our team and will replaced your device within 24 hrs. br...

In the month of May I approached a Tikona person to get my internet installed but after inspection of my area it was not compatible for internet connection. Before installation, advance has been paid INR 4126
Name : Abhishek Galagali
Contact : [protected]
Email : [protected]@gmail.com
Address : 4, Shree Dayanand CHS, Gopal Nagar-1, Dombivli East, 421201
Name of the Tikona person : Sachin Jamnik

Kindly...

Our plan for an yearly subscription ended recently. Cant apply to subscribe to change it. Keeps saying request has been recorded. Please get back to me asap need Internet for important work.
Ref id- [protected]...

Ganesh s ninave
user id : [protected]
contact no.[protected]

i have bern complaining from first day of installation of frequently disconnection and slow speed as plan.
Complaining again and again through out from last two months

i tried to talk to surat office but no satisfactory answer from concern person

no satisfactory answer from person who attending complain. br...

I was a Tikona consumer for wireless internet services and I terminated the connection with them as their engineer told me that their service cannot be provided on my new location where I relocated in March 2021. I asked them to terminate my connection as I had signed up for service with another provider.

Tikona deliberately did not terminated the account and generated a bill for bill cycle Feb 2021 to March 2021. Moreover...

Service ID No [protected] . Closed almost 2 years back after paying their full and final settlement. they send emails threatning legal action. This is torture . They had asked for the cable wire which I asked to collect as well. This is a fraud company which sends goons to make money even after closing the account. I have proof of email for disconnection and voice recording of the agent confirming the settlement ....

Pathetic service by tikona connection. It's been more than 15 days my connection is not there. I have already paid six month advanced. Still you pathetic people are not understand the seriousness.

My client I'd is [protected]

Additionally your people is advising me to get permission from other society. what is kind of service is this asking customer to ask for permission.

Your advanced team has...

I was using the tikona broadband connection having ID#[protected] since almost 3 years. In the month of June 2021, I planned to shift from the location and so to disconnect the broadband connection I have mailed the tikona customer care team on 28/06/2021. After that I followed up with the customer care team through mails and calls several times to get an update on the same. Each time I called them, the customer care team told me that the...

I'm having a complaint again the agent from whom I have taken the tikona broadband, he is pathetic person as he never answer to the call and doesn't even help when there is an issue with the connection... What kind of behaviour is this I don't understand, if these kind of people are there in the company I swear the company would really face many issues... Please look into my complaint and try to fire him from his job. As he is bot capable...

I requested account closure on 25 July march 2021, via email which is the only correct way to do. I disconnected tikona internet forever after this email from my end.
Still I'm getting email and account not closed.
They are still billing my account and calling me to ask why I want to close my account. At the end of each communication the tikona agent agreed to close my account but it never happens and the bills keep coming.br...

Hi

Wanted to lodge a complaint regarding Tikona.
They provide pathetic internet services. Their customer care is useless, when no one came to fix the internet connection, i called the company to to cut the connection. The number is not reachable. Then i mailed to cut the connection and get no response.
Now i am getting letters by some advocate firm with no number mentioned in the letterhead to pay a hefty bill...