[Resolved]  Tikona Digital Networks Pvt Ltd — Not disconnecting my internet connection, bothering and forcing to kept the connection

Address:Mumbai City, Maharashtra, 400 078
Website:selfcare.tikona.in

Hi, I had purchased tikona internet connection on Sep 2015 and they fool me on this. They didn't told me that, login and logout issue for their connection. I raised a disconnection request on 30th Sep 2015 but they are still not disconnecting, no one is taking followup, they are forcing to kept this connection, I am really frustrated with this company now. Please it will be really appreciate if someone from Consumer forum can help me regarding the same. Regards Sandeep Charde [protected]@yahoo.co.in
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Aug 9, 2021
Complaint marked as Resolved 
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Dear Sandeep,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC2813 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Sandeep,

This is a gentle reminder to follow-up on your concern listed on Oct 19, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC2813 in the subject line.

Regards,
Tikona Care
Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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