[Resolved]  Tikona Digital Service — Company Threatening me for not paying stolen modem charges

Address:

Pune, Maharashtra

Hello Sir, I am receiving threatening call from Tikona for not paying stolen modem charges. One guy whose name is advocate Rathod calling me and threatening me that Arrest warrant has been issued and if you pay modem charges we will not send police to your home. My Tikona Billing Account Number is:[protected] Modem was deployed at the top of my roof. And after I requested to disconnect the broadband, someone stolen(I believe Tikona guy took it) this modem. Now they are telling me to pay for it Or lodge FIR for the lost modem. As my billing history with Tikona was very fair also I overpaid Rs.680/- to them, they should return my overpaid amount whereas they are demanding more Rs.819/- for modem charges. Modem Charge: 1500 My overpaid amount(Last month): 680 Due amount(to adjust modem charge): 819 I don't want to pay for modem. As I am living in apartment and I could not monitor their Modem which was deployed at the top floor's roof. I am sure someone from Tikona team took the modem because After I raised request to disconnect the broadband it was stolen. I am mentally harassed by them by their rude behavior and call. My bill payment history is always good. I want my overpaid amount should be return, which is Rs.680/- They should not ask for Modem charges as it was not deployed inside my premises. It was deployed at common area. If someone stolen it, I should not be responsible for this.