[Resolved] Tikona Digital Service — Harassing and Incorrect billing and fraudulent call from someone | |||
Hello, Customer id - [protected], Last three days some one call me from tikona.call number is [protected] and said to me i am advocate from tikona and tikona company case against you in delhi highcourt for your last payment is remeaning. Actually i paid all the bill and after cancelation tikona techanical support take away their respective hardware/device. and deactive my connection. After one month there is one call from above number and told to pay such amount last month bill.(but i already cancelled my connection).if you will not pay then we will case against you in delhi highcourt. To confirm this i called yesterday to customer care of tikona and they told me to pay remaing bill. when i told him my internet connection is already canceled. so why i have to pay? then customer care said to me your bill is generated by mistake and we shortout issue. but today morning from same number more time call and harassing me to pay rupees.continues pressures me to see in court and said to legal notice send. and i am and my family is very upset. regarding this issue. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear Mr. Patel,
Greeting from Tikona.
We have checked your account and confirm that the full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in.
Regards,
Tikona Care
Greeting from Tikona.
We have checked your account and confirm that the full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in.
Regards,
Tikona Care
is this issue has been resolved ?
as i have received below mail on 2nd january 2014
Dear Mr. Patel,
Greetings from Tikona.
This is with reference to your complaint regarding termination of your Tikona account.
As per our conversation on January 2, 2014,
We hereby inform that services for your Account ([protected])
have been terminated.
We would like to inform you that the full and final settlement has been concluded, there are no dues pending against
your account also no refund is applicable.
Regards,
Tikona Care.
as i have received below mail on 2nd january 2014
Dear Mr. Patel,
Greetings from Tikona.
This is with reference to your complaint regarding termination of your Tikona account.
As per our conversation on January 2, 2014,
We hereby inform that services for your Account ([protected])
have been terminated.
We would like to inform you that the full and final settlement has been concluded, there are no dues pending against
your account also no refund is applicable.
Regards,
Tikona Care.
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Dec 21, 2013 has been noted and our team is working on addressing the same.
Regards,
Tikona Care