Tikona Digital Service — Harrassing for Payment after Cancellation

Address:Bangalore, Karnataka

Hi, I had a broadband connection with Tikona Digital Networks in the name of Badhusri Karan. User ID: [protected] Reg pho. no.: [protected] I cancelled this connection back in March 2013. (Cancellation number provided to me: [protected]). Tikona Digital Networks still continues to send me bills and calls me asking for payments. There are people who call me claiming they are calling from high court and a case filed against me for non-payment. Despite of requesting them to check the cancellation details and non-usuage of the connection; they continue to harrass. Please look into this and will greatly be appreciated. I think this is a pathetic way of maintaining customer records. I regret using the connection. Thank You. Bashusri Karan
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Dear Apurba,

Greetings from Tikona.

Please be assured that your concern listed Jan 2, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Apurba,

Greeting from Tikona.

With regards to your concern, our team member tried calling on your registered mobile number however there was no response.

We would like to inform you that and full and final calcuation of your account is in process. We will update you at the earliest.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Dear Apurba,

Greetings from Tikona.

With regards to our conversation on February 1, 2014, we confirm that there are no dues or refund pending on your Tikona Service account.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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