[Resolved]  Tikona Digital Service — speed related -isp

Tikona Digital Networks — Amount not refunded

I have applied for internet connection on 20th march 2010. Due to non receipt of signal at installation place installation was not possible. i have issued cheque for Rs. 800 which was cleared by the company. due to application for disconnection they promised me refund but still the amount is not refunded

I also facing the same problem and hence put a complaint on this site

Tikona Digital Service — amount not refunded & every month bill receiving

UNINSTALLED Brod band Connection - they have been sending me monthly bills
on or before billing date & yet they aren't refund the deposit amount .. chennai alwarpet
area manager (Mr. Mahesh -[protected]) and their team(Raja-[protected], Santhosh - [protected],ashok - [protected] etc..) not responding about my refund amount , and their customer care also..


Bala krishnan

chennai

Dear Friend m from Delhi and sufferring from same disease.
Helpless do not know what to do?
amit.[protected]@yahoo.co.in

Dear Customer,

Kindly share with us your Application Number. Regret the inconvenience caused to you, we assure you that we will look into the issue and revert at the earliest.

Regards,
Tikona Response Team.

Tikona Digital Networks — False Commitment for marketing

sir the complaint is regarding the tikona digital network service, some of the marketing executive has come to my house for the new connection of internet service. since i was discussing with them regarding the plan but the next day they came in my absence and installed the fixed internet modem which i have explained them that i need wireless connection so that i can access any where in the city after talking to the toll free number they said me that service is in chargealbe basic which i was unknown . so kindly do the needful for the same

Tikona people did the same thing with me, Now I am sure they are frauds. you better get it disconnected as Tikona services are also not good and not reliable

Tikona Digital Service — Faulty service

Dear Sir,
I,Dinesh Choudhary,customer of Tikona digital networks,wants to bring to your notice that these people are providing faulty service.i have a plan of 2 mbps in which i should get around 250 kbps transfer rate.But i am getting only around 100 kbps.I have complained about it a number of times still the problem is unsolved.
i request you to give a solution asap.
Regards,
Dinesh choudhary.

Tikona Digital Service — Miscommitment

Hi,
My Name is Narender kumar. I m the resident of South Delhi. I have Applied for broadband Connection from Tikona Digital Services. One of their Executive came 3rd Oct'11 for Showing Demo. After that I have Selected the 649 unlimited plan. I paid him 1000/- cash as the executive mention that if i will pay cheque then it will take next 7 days for installation but in cash installation will be done in 48 hours. The Executive name Sanjay id[protected]. So I opt for cash payment. He also gave me his contact no. for further assistant. I waited for the next 48 hours but no executive came for installation. I have contacted tikona customer care, but their excutive told the same thing and they told me that installation will take 1 week. When I reminded them that in their website it mentioned that in cash mode it will take 72 hours maximum for installation. Then they told me that they have lodged my Complaint and soon it will resolve.Since then I m waiting for the installation. Every day Now its my duty to make a call to customer care and ask for status. My application no is [protected]. My contact no is [protected]. It's such a shocking experience for me. I can't believe that for selling a single connection how a executive misguide a person. Now I will never refer anyone to take tikona service. Even customer care person are so lazy that they can't bother to solve the customer issue rather than giving a loly-pop to customer. So its my humble request to install my connection or I will take strict action...

Thanks & Regards
Narender kumar

http://imguplo.com/photos/20131106138372149178896.jpg

Really sad to know about this. This cheating is growing day by day, I had suffered same kind of issue with WI5 Zylog internet.

Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKNV0201 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on Nov 6, 2013. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV0201 in the subject line.

Regards,
Tikona Care

Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

i dont know the tikona care will ask for details in websites only..this is to show that they value the customers most ...but when we call to them they will say that the speed fluctuates ..that is worst answer we can get from them after follow up having wasted our time in calling them and after this now i will also post the speed results see ..so my advise is to go for only beam or even atleast local isp providers who can promise the given speeds ...after fup i should get 2 mbps and see what i get in speed test ...

Tikona internet not working form last 10 days

My complaint number 1-[protected]

from last 10 days my intern connection are not working

plz return back me 3 month deposit amount and clos your servicese