Tikona — Disconnection of Internet - Poor service

Address:Thane, Maharashtra, 421301

USER ID : [protected] Billing Account Number:[protected] Plan Name: ADBBM1M450 I preferred to connect tikona as i am staying abroad and my family can contact me through internet call. I regret to inform about poor service / always no connection etc. I requested to disconnect but still not disconnected and company is sending me bills. Please help.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Nov 02, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Gawade,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Dear Tikona Care,
Thanks for your reply. I am out of India. Can you please send your calculation to my home address so that my family can check and let you know the update.

Please note, i am trying to cancel your service since July 2015 (My complain no 1-[protected]). Hope your bill and calculation will not be for any grace period. If you want i can forward you my mails regarding the same.

For further assistance you can contact my brother Mr. Uday Gawade - +91 [protected]

Thanks and Regards,
Balu Gawade
+[protected]

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