[Resolved]  Tikona — Failed to refund the deposit amount

Address:Mumbai City, Maharashtra, 400078
Website:www.tikona.in

My tikona user id is [protected]. I requested for termination of the the broadband service. They disconnected my service on july 2015. They suppose to refund Rs.1500 to me. But whenever I called the customer service, they said will initiate the process within two days. They are telling the same since August 2015. I am really fed up. Its such a worst customer service. Most of the time, when I call them, they dont pick the call and IVR will say we have noted your number and we will call back within two days. But not even once they called back. I want my money back.
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Aug 5, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Yes, i agree, tikona is very worst service
Dear Sujitha,

Greetings from Tikona.

Please be assured that your concern listed Nov 02, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Krishnasamy,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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