[Resolved]  Tikona — Fake calls from their agents representing as advocates / cibil office

Address:Ghaziabad, Uttar Pradesh

Your service quality is known to everyone. After months of service not provided by you, and subsequent disconnection request, you are asking for due amount? Which due amount? Can you explain? Now to add to situation, fake calls are made from their collection agents etc (mobile : [protected] and [protected]) representing as advocates.. I have no dues against company, returned all equipments and have written correspondence proof with company. Disconnection of internet services user id : [protected] Mayank Mar 29 To customercare Despite many repeated requests, your team is not able to solve my internet frequent disconnection problem even after giving due consideration and time. Your customer care team always asks for one more day to resolve but sadly that day doesnt come. You are requested to disconnect this service immediately with my right to legal recourse intact as i may deem fit and i would not be liable for any billing for this month also as you have failed to provide the internet services to me due to which my work has suffered a lot. Please treat this communication to be final from my end and i would not entertain or enter into any negotiations with you. Mayank +91-[protected] Sent from my iphone Mayank Apr 7 To customercare Just a reminder for disconnection of your service which anyway does not work. I shall not be liable for your this month bill and any bill you may raise in future as you have failed to provide service. Take necessary action at your end fast to disconnect n close my account. Mayank +91-[protected] Sent from my iphone
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Mayank, .

Greetings from Tikona.

Please be assured that your concern listed Jul 31, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Hi Tikona Team, This is Gayathri S from Chennai and i was using Tikona Nearly for 6 months and later due to the reason that In need to shif to some other place i applied for disconnection of service, for which I called multiple number of times and my service got terminated..Now the issue, the last mail that I received from Tikona is 21-Jun-15 saying that I will final bill settlement amount as soon a spossible..But i did not receive yet..Today(3-Aug-15), i received a call from a person named Devaraj from Delhi and asked me to pay the dues, if not case will be filed against me..I just need a proper information on this..since i trust that tikona is providing good service tot eh customers, why dont u people call me immediately with the bill due amount that needs to be paid and also said that an amount of rs.1500 will be refunded back..I need proper explanation, if i get proper then will refer my friends for Tikona..since i enjoyed the service of tikona.
This is Gayathri S(from Chennai ) i received call from this number [protected](Devraj) for the above issue posted by me
Dear Mayank,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that your full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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