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Hi Tikona Team, This is Gayathri S from Chennai and i was using Tikona Nearly for 6 months and later due to the reason that In need to shif to some other place i applied for disconnection of service, for which I called multiple number of times and my service got terminated..Now the issue, the last mail that I received from Tikona is 21-Jun-15 saying that I will final bill settlement amount as soon a spossible..But i did not receive yet..Today(3-Aug-15), i received a call from a person named Devaraj from Delhi and asked me to pay the dues, if not case will be filed against me..I just need a proper information on this..since i trust that tikona is providing good service tot eh customers, why dont u people call me immediately with the bill due amount that needs to be paid and also said that an amount of rs.1500 will be refunded back..I need proper explanation, if i get proper then will refer my friends for Tikona..since i enjoyed the service of tikona.
This is Gayathri S(from Chennai ) i received call from this number [protected](Devraj) for the above issue posted by me
Dear Mayank,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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Greetings from Tikona.
Please be assured that your concern listed Jul 31, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care