Tikona — Fraud for non usage bill

Aaron Vasanth

from Karimnagar, Telangana

Address:

Chennai, Tamil Nadu

I have been using this TIKKONA broadband for 4 months where I used to get issues and then it gets resolved after complaining. Later I got an issue which was intermittent and there was no resolution and I asked them to disconnect my connection. But they are now asking me to pay 1330 rs. I have not used for the last three months and they very well know this is in their data . Please investigate and stop this frauds from the company

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Tikona Digital Networks customer support has been notified about the posted complaint.

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Comments

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Aaron,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL1969 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Aaron,

This is a gentle reminder to follow-up on your concern listed on Jul 13, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL1969 in the subject line.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Aaron,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care