Tikona — Fraud, threatening and fooling | |||||
Apart from all what mentioned above i have droppd e-mail to tikon and its ceo prakash bajpai as below but not response as usual Hi team, As now we had already raised complaints over 100 times over calls where your technicians kept giving assurance that the pending amount will get waved off and that just because in real scenario there is a net issue in the area and tikona does not have proper channel or line due to which the problem will not get resolved thus they will disconnect the service and collect the device. I am still getting calls for the payment which is not at all acceptable. I have been in touch with your technicians with name "das" phone number [protected] who visited the place once to resolved the issue when finally he advised that there is a line issue here and which can not be resolved and confirmed that he has has raised the request for wavier and termination of connection . Please coordinate with your executive and technicians for this. Along with i have spoken to 100 other technicians of yours who confirmed that amount will be waived as there is a connection issue (Please check your call records for this) Here by i should not receive any calls for payment from here, or just let me know if there is any further action that needs to be taken from my end. As i have enough evidence and proof to take this further. User id i as follows [protected] Please note i have been continuously trying to reach you but see no response fro your end.(Apart from automatic e-mailer response) Please take this as a final reminder as from here i am not going to follow up keeping this mail as a legal evidence and will be presented in front of the legal authority if required. From here on i should not receive any calls for making any payments. As nobody is going to pay a penny for the services you have not provided and kept fooling people rather then providing the resolution and honest approach. Advice for tikona stop harassing people...And get your process centralised by allocating right people who really have the knowledge and willingness to work rather then just fooling around and cheating Was this information helpful? | |||||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
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http://lawrato.com/ask-a-free-question
kindly contact these people they will help
Forward this to as many as consumers as possible
http://lawrato.com/ask-a-free-question
kindly contact these people they will help
Forward this to as many as consumers as possible
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed May 4, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care