Tikona — Fraudulent activity on customers

Address:

Chennai, Tamil Nadu

had been using Tikona Broadband services for over 11 months with proper bill payment but their promised service didnt last more than 3 months it started giving me frequent disconnections lately did call customer care after some little position/direction changes it seems to be working okay then all of sudden my internet stops working figured the device was faulty and dead i called customer care many times they didnt send me a single service engineer to check it out i was frustrated and asked permanent disconnection but they didnt respond me that device was there alone hanging on my terrace all dead suddenly one guy called me named "Venkatesh" sir we need all the provided device back so that we can disclose the settlement so i agreed he came and took all the device installed including cables and told me tikona care will call you about your permanent disconnection and he was gone, no response since i called them back asking about disconnection but they told me that i have to pay 885 Rupees for disconnection and provide all the equipment of tikona i said i already gave all the equipment to your executive and i already paid 1 month bill (my device wasnt working last 2 months) but i wont pay a single money for a service that i never ever able to use why would i pay my money? since then there was no communication from them i even called that engineer who took my devices but he has changed his number, all this happened during october 2014 but few days back a guy named Dupish (called him as a advocate) called me from delhi told me that i was charged for cheating oh come on really? i should be the one doing the charges, i should have made a consumer complaint about this forgery company, they simply didnt bother any requests, calls and complaints from so i didnt bother but now they are doing even ugly business with their own customers, where is my country going?