Tikona — Frequent disconnection and very slow. Negative response from customer support | |||
Hi to all, The Tikona Main Internet tower is located in my building but i am receiving poor internet connection for past 2 weeks, regarding this i have raised many complaints to the tikona customer support and none of the persons are solving my issue, they are just trying to escape from their customers. I lost hope on these people and i contacted the tikona Manager (Mr. Jaykrishnan Nair) via email but i havent got any response from him. I hope he is on long leave but getting the salary correctly. As am in 4MBPS plan i received a speed below than a 2g connection. As the tower is in my building i am itself not getting a proper connectivity and just think about other customers :D Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Ganesh,
This is a gentle reminder to follow-up on your concern listed on Jul 7, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL0997 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jul 7, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL0997 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL0997 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care