Tikona — Harassing by calls | |||
I had taken the Tikona service since September 2014; since then the service was pathetic and I was lodging complaints every now and then. There was a time in March, where I had sent numerous mails, called them for internet resolution but nobody turned up. I finally sent a mail for disconnection. I confirmed with the customer care about status and she confirmed the account has been deactivated. I still get atleast 4-5 calls everyday from Tikona about bill payment and they are really harassing me now. Please help! Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Aparna,
This is a gentle reminder to follow-up on your concern listed on June 7, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU0757 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on June 7, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU0757 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU0757 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care