| Address: | 401203 | | Website: | www.tikona.in |
My user id is [protected]... M having 4mbps plan... M having technical issues since last 10 months.. M nt getting proper connectivity and if there is connectivity there is no speed... I m calling almost daily 4m 10mnths and hd complaint about my issue thousands of times to the customer care executives and also with thesenior desk but there's no proper resolution given to me till now...
The technical department customer care is always busy... My call hardly connects... Or else i hv 2 first call commercial department nd hv 2 request them 2 transfer my call.. I hav 2 waste my 40mins-1hrs for just connecting the with d customer care... The engineers nvr comes on d assigned time nd this in turn interrupts during my working hours... I nvr receive any intimation msg or call which engineer gonna b coming or even any1 gonna come also or not...
The connectivity seems 2 b proper only during the engineer visit bt as soon as d engineer leaves there is no proper speed or proper connectivity...
Today also a engineer visited and checked the connectivity... He said that d connectivity is proper bt as soon as he left i again got lesser speed... I m still getting issues with the speed and connectivity...!!! When will my issue will get fully resolved??? Is 10months nt enough to resolve a single issue???
Below r some of my complaint reference nmbr...
Reference nos. :-
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Plz help nd resolve my issues asap...!!! Was this information helpful? | 
