Tikona — Inappropriate Bill Generation

Address:Bangalore, Karnataka, 560037
Website:www.tikona.in

I took their service while moving to a new flat in Marathahalli in July. But from the very beginning faced issues with their service. I started calling them to resolve the issue but after 15 days of frustration, I decided to disconnect their service. Since then, I have moved to a different service provider and have not used their service since then. But they have been generating bills every month and sending me numerous sms, emails and calls to pay the bill which now stands at 1593. They had taken 2 month advance from me even for which they didn't provide any service. On top of that, they have the audacity to cheat people by generating inappropriate bill even though I have asked for a disconnection long back. Last month I had a word with their Reps and they said that they will disconnect it and I won't have to face this again. But its the same story this month too. Kindly help.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Vivek,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC3941 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Reply sent on [protected]@tikona.in
Dear Vivek,

Greetings from Tikona.

Please be assured that your concern listed Oct 27, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Thebaria,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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