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Tikona Digital Networks

Tikona — Incorrect Billing

Address:Bhopal, Madhya Pradesh, 462003

I'm Fozail Ahmad from- 81 vaishali Nagar, Bhopal, M.P... I was using Tikona broadband approximately from February 2015 and paid all the bills till July 2015.. But in August I shifted to a new house & called the company to install their module on my new location.. But after 3-5days their technician called me & said to me that they don't have any service in that area hence they can't provide me any service at that location. Then I told them OK then please stop this service as my all previous bills were clear. They said OK but they don't stopped their service & continued my bill till now.. & now they are scaring me that pay the bill of 4300rs or they going to file a case against me in Delhi court... Please do something for me.. I'm in a big trouble
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Comments

Dear Fozial,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE1500 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Reply
Dear Fozial,

This is a gentle reminder to follow-up on your concern listed on Dec 12, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKDE1500 in the subject line.

Regards,
Tikona Care
Reply
Dear Fozial,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Reply

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