Tikona — Internet Connection and False Service Claims | |||
Hello, i'am an engineering student in Pune. well, I wanted a decent working internet service at my home and there was an ad just next to my building of this company guaranteeing a fast and reliable service at cheaper rates. So, i called them. One of their official came and he asked me the plan i wanted and the connection i wanted my connection to be at. He took 2300 which included 2 month advance payment. He then said the connection would start by the next day morning till 11 am. But, next day when i went on my laptop to check it was still disconnected. then i called the person and he said i'll come by at 2 in the noon. at 2:30 he was still not there. i called him and he said he will come by at 6 in the evening and similar thing happened. then at 7 he said he'll be coming at 9 in the night. i agreed. and now he is not picking up my calls and its been 2 days since I've paid him 2300 Rs. and my connection is still not turned on. My dad is a renowned lawyer in the Delhi court and i would like to take some serious actions against this dubious company. Was this information helpful? | |||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Jul 12, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL1547 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jul 12, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL1547 in the subject line.
Regards,
Tikona Care
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL1547to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care