Tikona — Internet Service | |||||
I have e-mailed tikona customer care more than 6 times for internet service disconnection, but no response, i also called customer but no satisfactory response, as soon i say i want to disconnect my connection then cut the call saying thank you. Worst customer care response. I am not using tikona internet from 18th September 2015 till today even though they send me bill. Please Disconnect my connection fast and dont say thay we called you to confirm disconnection but we could not connect to you. No need to call and confirm disconnection just disconnect fast. Worst Internet Service Provider when customer asks for disconnection. They dont process disconnection request and just send bills . Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
This is my 2nd Complain but still no response
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Reply
User ID [protected]
Dear Mr. Patel,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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