Tikona — Internet services

Address:New Delhi, Delhi, 110034
Website:www.tikona.in

Tikona is the worst internet service provider i have come across. They have installed their device in september at our place which only worked for 4 hrs after installation and then it stopped working, after so many complaints they have sent their 4 engineers who said that it won, t work as your device is not catching signals. so we forwarded our request for cancellation. its more than a month nw but we din't get our money back.and everytime when we call they say the same thing that mam we can see that ur device is catching signals so strongly and again i have to xplain them the whole thng.Its a fraud company as they will take two months advance from you than they will not respond to any of your calls. so i suggest u not to try tikona ever.And now i am sending thm notice regarding the same.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mansi,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKNV0061 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Mansi,

This is a gentle reminder to follow-up on your concern listed on Nov 01, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV0061 in the subject line.

Regards,
Tikona Care
Dear Mansi,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
To tikona

my user is [protected]

From
Mansi
I really want you to give me results as soon as possible.As your company has already made me so frustrated with the service.
i have already posted my complaint in tikona forum also.
Give my money back or else i will take some action against you.

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