Tikona — Internet speed issue and data fraud from Tikona

Address:

New Delhi, Delhi

Hi, I am an Tikona user with user id - [protected] and facing internet login issue and speed issue from a long period of time. Almost every month I call tikona to complaint either about "Not able login in tikona" or about "facing internet issue".Also everytime I call, I ask to talk a senior person and always they tell me there is no senior person available and we can arrange a callback for you and this call never came. The people at customer care have same answer to every question.I dont know what kind of service you people are running here. Also my internet month cycle end at 14th, and every month my internet become drastically slow during the period of 9th to 14th(I am not been able to open even facebook page) and when I check my usage it somehow magically shows me that my 30gb data limit have already reached even when I have not done a single download in whole month. This is a pure case of fraud and Tikona is cheating its customer. Tikona people start calling its customer for payment of bills even before reaching their deadlines and that too 3-4 times a day and that is totally stupid and irritating. I assume after writing my issue in this detail anyone would listen and reply to my query other I will definitely close my tikona internet from next month