Tikona — Lost connectivity very frequently. Bad support

Address:208025
Website:www.tikona.in

Tikona is a fraud company.. I have connectivity issue since i got tikona connection.Say in a day 5 times and after 2 days it lost for a long time sometimes 12 to 24 hrs. I used to call customer support but they don't listen me carefully and give me a memorized answer every time that sir! You have a back end problem, your problem will be solved in next 24 hrs. Please guys don't go for tikona. I have done this mistake after i read all negative issue but install it for cheap plan.. But it's a pain to you when you have a internet but can not use it
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Upendra,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAP0059 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Upendra,

This is a gentle reminder to follow-up on your concern listed on Apr 2, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAP0059 in the subject line.

Regards,
Tikona Care
Dear Upendra,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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