Tikona — My refund was not processed as of now.

Address:Chennai, Tamil Nadu

Dear Sir/ Madam, I originally got the connection from TIKONA around in d month of febuary. I paid 2500 which I was promised to get 6ogb o[censored]sage for the first 2 months. Things were really bad from day 2 as I was not getting my connection. I've placed numerous calls with their customer service departments. And to a point were I lost my patience I returned the modem back within a months o[censored]sage and the guy they sent to take back the modem informed me that I would receive my refund within a month sayin thry wud take d money fr the 7gb i used and return back the money for the rest 53 gb which was not consumed by me. From the month on march till July I've been calling them for a refun., they reply me with the same response saying i would receive the refund within a month and till now it just didn't happen. Finally I called them today and told them I would reside this issue to the government and they just ended the call while I was asking them to help me on my money back. This is high rate o[censored]nprofessionalism. I THINK THIS IS MY LAST ATTEMPT TO GET MY REFUND BACK . PLEASE HELP ME. THANK YOU
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Arjun,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL3613 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Arjun,

This is a gentle reminder to follow-up on your concern listed on July 24, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL3613 in the subject line.

Regards,
Tikona Care
Dear Arjun,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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