Tikona — No Internet service for 4 days and no response from customer service - Tikona User ID:[protected] | |||
My Tikona Broadband has been out of service for 4 days following a storm in the Chattarpur Extn. area of New Delhi. I've tried contacting Customer Service but the numbers are unresponsive (there's a recording message that says all operators are busy, please call after some time). In fact, from the time I became a subscriber to Tikona in March 2014, I have been unable to contact customer service even once. This company is cheating customers by providing poor quality service, and needs to be taken to consumer court. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Prakash,
This is a gentle reminder to follow-up on your concern listed on Jun 16, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU1858 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jun 16, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU1858 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU1858 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care