Tikona — No proper wifi internet connection

Address:Chennai, Tamil Nadu

I have been talking to Tikona technical support from last month about the poor wifi Internet connection.After few days, internet started working fine but it often doesnot work. They say it is server issue and requested for some time (over a month) but still it is ongoing issue. I called them many times but there is no proper response and the technician disconnects the call. Very Disgusting technical support
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Leela,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY0914 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Leela,

Greetings from Tikona.

In order to assist you, we would require your contact or Tikona User ID details.We have assigned a reference number # TIKMY0914 to your case. Request you to write to us on [protected]@tikona.in. with your details and mention the reference number in the subject line.

Regards,
Tikona Care
Dear Leela,

Gentle reminder

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
I no longer need your worst network services . Pl have someone from your company to take the device from my home.
I had such a worst experience and I will never ever recommend my friends or relatives.
Very poor service I have ever seen in my life.
My Tikona ID : [protected]
Please resolve ASAP
Dear Leela,

Greetings from Tikona.

Please be assured that your concern listed May 12, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Rana,

Greetings from Tikona.

We have noted your feedback and the same has been shared with our respective team.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards
Tikona care

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