Tikona — No service provided for change of address

Address:New Delhi, Delhi, 110023

I've asked Tikona to change the address, on 31 October morning. They replied to me that it will take 2 days. I waited for it. Then continuously customer care executive persons are saying engineer will visit my place in 1 hour or 2 hours. Till now they are saying this. If they aren't able to do so, I've asked them to disconnect my services. That too they are saying, please wait. Really fed up with this. [protected] is our area engineer contact number, he doesn't pick up my call even.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Harshdeep,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKNV0414 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Harshdeep,

This is a gentle reminder to follow-up on your concern listed on Nov 04, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV0414 in the subject line.

Regards,
Tikona Care
Dear Harshdeep,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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