Tikona — Not able to connect to internet | |||
I took Tikona broadband connection (4 MBPS, 1250 per month) in December 2014; am staying in Mugalivakkam, Chennai. It worked properly for 15 days or so. After that I am either not able to connect to internet or the speed is very low that opening one website (say, Times of India) is taking 15 - 20 minutes! I have made repeated complaints. Engineer visits happened three times and even that person said the Tikona tower coverage is bad! I bought the wireless router on Tikona's delivery person's insistence. Now I want to disconnect the connection and get the refund for everything (Bill for February - did not use the Internet even for a single day, router and anyother hidden charges they put). Frustrated and irritated to the core! Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Anand,
This is a gentle reminder to follow-up on your concern listed on Feb 15, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB1451 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Feb 15, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB1451 in the subject line.
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKFB1451 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care