Tikona Digital Networks Complaints & Reviews

I was facing lot of issues on my tikona connection. After so many complaints and posting on social sites finally Tikona took my problem bit seriously and sent an engineer 'Nitin' with all the equipments. He checked the issue and come-up that problem was in roof top device, LAN cable and ODU device. He was surprised how my connection was working sometimes. Any way he changed everything and after that my connection was working perfectly. I...

customer i.d: [protected]I am very disappointed with Tikona and in my experience, tikona provides very very worst internet service as well as support. I have connectivity problem for past week weeks. I have called you 2 times . But still no proper response/ solution from you and this is not the first/second time. Like this things happen repeatedly from the period of am getting this connection. I have getting this connection...

sir i have complaint to tikona customer care for my wireless device but there is no response from there side. i registerd 5 complain in two weeks last two complain detail complain no.[protected] registerd by Miss Sayli on[protected] complain no.[protected] registerd by Miss Pratishtha on[protected]...

I had purchased Plan ADBBM4M700 and paid on 30th December 2014(user id [protected]). The connection got activated on same day night and speed obtained was 3.5 against 4 Mbps.Fine but the very next day on 31st December the speed came down to .2 to .3 Mbps. On contacting the customer care i was told that I have been put on secondary policy as I have consumed 1 GB in a day against my limit of 10GB in a month. Now waiting silently till someone...

I have raised request for disconnection on 29th-Dec. This request is still in progress. God know which process you people follow. I have already received the bill for the period 26th-Dec till 25th-Jan. I was facing issue in the service from 25th-Dec for which i had already raised compliant to the technical team. From 29th-Dec, I have stopped using your service all together and raised request for disconnection. Please confirm the bill...

Hello, My name is Dhawal Tale and ID is [protected], Service request 1-[protected]. I am facing issue with Internet as it is disconnected since 20 days and no site service engineer has been assigned to check and troubleshoot the problem. I am continuously following up with customer care and no one is taking any action to get this resolved. seems like i am talking to the wall. Please let me know where to escalate this case. Thanks Dhawal...

Dear Sir/Madam i am using your service last 5 year but now i decide that i am not using your service because i feel your service is so poor, i am mention why i decide to disconnect your service 1 as per commit speed is not available ( 4mbps ) 2 your call centre service is so poor after so many time i call your chargeable call center no but after wait time call get disconnect 3 it is wastage of my money and time 4 before 7 days...

I had called for disconnection. Still it's not being done. Should be beg for disconnection also. User ID# [protected] I had raised compliant for disconnection. It is not possible for your to provide the service but at-least do the disconnection. What are you trying to prove by not disconnecting my connection. Today morning also i called for disconnection confirmation but you are telling that some other team will call for disconnection....

Hi, I am Jitender from delhi, from last six month I am sending mails to tikona to terminate my account...but the story is same we are not using internet at all and requesting to disconnect my account and paid all my bills plus extra bills without using internet...but again they messaged me ur account has been activated and again bills are coming ...threatening calls from lawers I am mentally fedup and financialy looted by tikona...I want...

I took Tikona broadband connection in October 2013 and because we were relocating in different places I asked the customer care to disconnect it in January. However even after multiple calls and complaints they did not disconnected it and charged me bill for the January as well. I did pay the bill for January 2014 and asked them to disconnect the connection as soon as possible. They assured us they will disconnect it and this is the last...

I have applied for Tikona broadband disconnection and they are not taking any action for the same. I has been a month ever since I have applied for disconnection and I get the bill even for the forthcoming cycle. This is the mail I have received from Tikona regarding the disconnection Subject: Regarding your Tikona connection- [protected] Date: 23 Nov 2014 13:10:01 +0530 From: Tikona.[protected]@tikona.in ...

This is a repeat issue and the issue still persists. I have mailed the team as on 27th of December, 2014 and I am posting the same here so that this reaches a wider audience. Copy of the mail sent to them has been pasted below, Screenshots can be mailed to an other id other than the ones already mailed if required. Hi All, Customer ID: [protected]. I had mentioned several times to all the technicians involved that there isn't...

Why these cheater/Looters are giving connection in the area if this is infeasible. Refund my money back which have taken in the name of installation charge when area is unfeasible. When you do not have bandwidth to support the customers then why the hell are you charging for the service. Everyday i am complaining for the service issue. Why the hell is such a company allowed to operate in India. They should be kicked and thrown out of...

Hi Shri. J Nair Account Details ID : [protected] Name : M Shakti Vel I am very sorry to write to you as I have not got any resolution by calling your customer care or technical support. Below is the issue description Ø I started having frequent connection drops since last week of November 2014 Ø I had to disconnect the cable, wait for 20 mins, relaunch the web login and wait another 5 mins for connections to get active,...

Hi All, Tikona User ID : [protected] Account Number :[protected] Contact : [protected] I had used Tikona connection for 2 year's, it was all smooth when I was getting proper connection. All of sudden they started giving more number of connection in my area and My Connection has became really really poor. Technical support guy clear said that it is not feasible and cannot be fixed. I had decided to Disconnect Tikona, but there...

You cheaters/Money Looters do not take request when i had called saying we cannot take request for waive-of[censored]ntil the issue is resolved. Now after the issue was resolved and i have raised the request for waive off you cheaters are saying i had not raised complaint when the issue was there. I have paid for service which should be 24x7. Now you are saying that there was some connectivity (even through very very very very very low) so there...

Sir, I am facing problem with Tikona Internet Provider. The issue was started in the year 2012 were they provided wrong Bill amount for which I requested them to provide the reason. For which they didn't respond and started threatening me with Legal Notice. For which I responded to them in mail and try to reach their customer care but no response till now. While sending message they provided contact number [protected] whenever I call it will...

Dear Sir/Madam, I have tikona broad band connection. I have opted for cancellation of connection my connection [protected] on 8th Dec 2014, Still they did not cancelled my connection. My bill will generate on 26th Dec 2014. After bill generation, tikona rowdy's will call and ask for money. I have called 10 times for cancellation of connection. They will tell, we will do with in 24 hrs like that from past 4 days. Tikona is giving very...

Hello, I would like to share the pathetic service experience with you all and would advice everyone to stay miles away from Tikona. They are cheap in price but cheap in their conduct too. I applied for Tikona connection on 7th Nov 2014 and was assigned userid :[protected]. I paid for 4 MBPS plan and made 2 months advance payment. Total amount paid was 2699, out of which 500 was Service and installation charges. Connection...

Hi Team, Please be informed that, I placed 3 request to discontinue my Tikona Connection (29/11/2014, 04/12/2014 & 04/12/2014) still my connection is activated and I am receiving bill, last bill which I had received Rs 1600.00 . Tikona team is not taking corrective action regarding my issue and they always gave false promise. Now they are given me harassment calls It is humble request, please corrective action against them. Regards,...