Tikona — Please don't buy this Tikona Broadband[terribly affected customer] | |||
Hi All, I have used this tikona internet service for three months. For technical support alone, I have called them more than 60-80 times in three months. Most of the time, internet won't work. There is a login page for authentication to start the internet. That login page only don't load most of the time. To talk with customer care, you need to wait min 3 minutes to 5 minutes. They usually say, there is a problem in your rooftop device. We will send some engineer to your place. After they come, internet might work for 1 day. Again same problem. They are not at all fit for internet service providing. Not even average. If you subscribe for 4 MBPS, you won't even get 200 KBPS most of the time. Only few times in a day you will get 3 -3.5 MBPS. Don't buy this broadband connection for any reason. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Jul 10, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL1545 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jul 10, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL1545 in the subject line.
Regards,
Tikona Care
Tikona care,
Better take care of your existing customer. Try to provide good service. Your service is the worst in the India. I won't recommend Tikona even to my enemy. I am still getting annoying calls & SMS to re-initiate the connection.
I have switched to Airwire... Its 100000 times better than your Tikona Speed & service.
You guys better stop responding here and concentrate to give better service. Then you will get customers automatically.
Regards,
Frustrated Tikona customer(Late :))
Better take care of your existing customer. Try to provide good service. Your service is the worst in the India. I won't recommend Tikona even to my enemy. I am still getting annoying calls & SMS to re-initiate the connection.
I have switched to Airwire... Its 100000 times better than your Tikona Speed & service.
You guys better stop responding here and concentrate to give better service. Then you will get customers automatically.
Regards,
Frustrated Tikona customer(Late :))
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL1545 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care