Tikona — Poor connectivity and pathetic Service. | |||
Hi Sir, I am a new customer of Tikona and using it for last 1.5 months and sorry to say this but my experience is horrible with Tikona. ISSUE is" Connectivity breaks on regular intervals, I am not able to use internet continuously for an hour, If any chance it got connected the speed I received is so poor that I cannot use it. Most importantly, I have written more 6 complaints and had called your customer care almost on daily basis but no one is solving the issue. Even I didn't recieved any revert on any of my mails. I didn't receive any communication from TIkona regarding any of my online complaint. Even Tikona has closed all my complaints which I registered through customer care dept without concerning me or without giving me any permanent solution. Screenshot is attached to show the speed I am getting while My plan is 4Mbps. and they took the payment for 2 months advance. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Tikona Team,
Kindly open your mail box of ([protected]@tikona.in) some times because it is the only mail id provided by your company.
As far as my case is concerned check any of the mails from [protected]@gmail.com as I have sent you more than 10 complaints Mail.
Kinldy read any of my mails and you will Understand the gravity of the situation.
Kindly open your mail box of ([protected]@tikona.in) some times because it is the only mail id provided by your company.
As far as my case is concerned check any of the mails from [protected]@gmail.com as I have sent you more than 10 complaints Mail.
Kinldy read any of my mails and you will Understand the gravity of the situation.
One suggestion to every one who is thinking to USE tikona internet is - BUY A 2G CONNECTION INSTEAD OF TIKONA. i am sure that will work much better as far as connectivity is concerned.
Just watch the no of online complaints I have filed but i didn't get any reply on anyone of those mails.
I dont know whether it is of any use to write here because I know that the Tikona guys must be laughing right now after watching this mails (if they are reading)
Beware guys dont subscribe to it as they took two months advance than they dont know who you are. just watch the attahed screenshot of my mail box and decide for yourself.
Thats all...!!!
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Just watch the no of online complaints I have filed but i didn't get any reply on anyone of those mails.
I dont know whether it is of any use to write here because I know that the Tikona guys must be laughing right now after watching this mails (if they are reading)
Beware guys dont subscribe to it as they took two months advance than they dont know who you are. just watch the attahed screenshot of my mail box and decide for yourself.
Thats all...!!!
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL1550 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care