Tikona — Poor connectivity

Address:	New Delhi, Delhi, 110063
Website:	www.tikona.in

Hi my name is gaurav, i joined tikona network on 21.04.2016 and the user id assigned to me is [protected]. From the very first day i am facing poor conectivity and pathetic speed problem with tikona. I tried calling the sales person mr. Anshul dubey & technical support assigned to me, mr. Pankaj; but they never turned up to my complaints and stop picking up the calls from me. Then i turned up to online customer care no. [protected], after a 30 mins long call i was successfully able to login to my account and was able to use internet. But the next day again the internet was not working, then i call them again, followed their instructions and this become a daily job, infact sometimes i had to call them twice or thrice a day. I mean you are providing services for the ease of your customer or you are there to create problems for them.

I request the concern person from tikona to please look into the matter and provide me the refund if they are not able to resolve the issue on permanent basis.