Tikona — Poor connectivity issue. | |||
I am a new customer of Tikona and using it for last 1.5 months and sorry to say this but my experience is horrible with Tikona. ISSUE is" Connectivity breaks on regular intervals, I am not able to use internet continuously for an hour, If any chance it got connected the speed I received is so poor that I cannot use it. Most importantly, I have written more 6 complaints and had called their customer care almost on daily basis but no one is solving the issue. Even I didn't received any revert on any of my mails. Screenshot is attached to show that what speed I am getting and funny part is I am getting this speed when I have already paid for 4Mbps plan. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Jul 12, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL1549 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jul 12, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL1549 in the subject line.
Regards,
Tikona Care
Hi Tikona Team,
I have sent you more than 10 mails with the same id that is registered with you (Screenhot attached- Kinldly check the date and refrence no in the screenshot and stop excusing).
I have been facing this issue for more than 2 months.
Below are the few complaints no, probably your guys have closed them all but I assure you that your pathetic service is continue.
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I have sent you more than 10 mails with the same id that is registered with you (Screenhot attached- Kinldly check the date and refrence no in the screenshot and stop excusing).
I have been facing this issue for more than 2 months.
Below are the few complaints no, probably your guys have closed them all but I assure you that your pathetic service is continue.
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL1549 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care