Tikona — Received legal notice and threatening calls from Tikona 6 months after disconnection | |||||
I am Ashish Nirmal, I had lodged a Tikona disconnection (connection no [protected]) on 11 April 2015 as I was moving out of Delhi on 12th April 2015, I made the payment till 11th April 2015 too. I requested the Tikona customer care people to disconnect the connection right away but they kept insisting me not to continue the connection, rather transfer the connection to your new location or to your friend/relative to which I clearly said NO and told to disconnect the connection for which they said OK and we'll do it. From June onwards i started receiving calls from them to pay the outstanding bill for the connection to which everytime I told them the same story for disconnection request which was made in April, to which everytime they responded saying it is a mistake from their end and it will be resolved soon. Today (12th October 2015) I received a threatening call from some goon calling himself an advocate from Delhi Court named as MUKESH (phone no. [protected], [protected]) saying me to pay rs 1500 to Tikona else he will drag me to court. Requesting you to please let me know the procedure to sue Tikona into court as I have all the necessary proofs with me to take this forward. Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 5 Comments | |||||
Comments
Dear Mr. Nirmal,
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1, 538.91/- .
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1, 538.91/- .
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Tikona team,
i believe you have not read the complaint made by me properly... I am iterating it again i have paid the full and final settlement amount before terminating your connection. I am not going to pay you a single penny for the services i have not used. Please produce before me the internet usage details from 12th april 2015( the date from which i disconnected your services). Attached is the final bill that i paid to you online.
Finally, two things that i want you to answer are -
1. WHY SHOULD I PAY you for the services i have not used in the first place.
2. Produce any evidence that your services have been used after 12th april 2015, i will pay the amount.
Also, resolve this as soon as possible as i do not have time to write back to you over this non sense thing.
The next step that i can do is lodging a final complaint in the consumer court against you.
Thanks,
Ashish
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i believe you have not read the complaint made by me properly... I am iterating it again i have paid the full and final settlement amount before terminating your connection. I am not going to pay you a single penny for the services i have not used. Please produce before me the internet usage details from 12th april 2015( the date from which i disconnected your services). Attached is the final bill that i paid to you online.
Finally, two things that i want you to answer are -
1. WHY SHOULD I PAY you for the services i have not used in the first place.
2. Produce any evidence that your services have been used after 12th april 2015, i will pay the amount.
Also, resolve this as soon as possible as i do not have time to write back to you over this non sense thing.
The next step that i can do is lodging a final complaint in the consumer court against you.
Thanks,
Ashish
One more act o[censored]nprofessionalism shown by Tikona today, received the same kind of threatening calls from these two numbers ([protected] & [protected]) claiming himself to be an advocate from Delhi Court threatening to pay Rs 1538 or face legal actions. Interesetingly when I searched these numbers on Truecaller, it is giving me the owners name as Ruchika and Nidhi.
Tikona Team, please stop being a prick now. I am not going to pay you anything :)
Tikona Team, please stop being a prick now. I am not going to pay you anything :)
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Greetings from Tikona.
Please be assured that your concern listed Oct 12, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care