Tikona — Return of Money | |||
Hi, Requested for disconnection in May, after contacting them many times through calls & mails finally terminated connection by end of June or July. After this, have chased Tikona people to collect the devices and settle the bill. Literally pissed of with responses, in August received call from lawyer threatened me to pay Rs.2932, which i made, begging to return my money. If Tikona doesn't know how to do business stop doing this. And please ask your customer care executives not to disconnect my calls when they can't resolve my issue. teach them to escalate the call to higher officials. Was this information helpful? | |||
|
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
Dear Hema,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC2472 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC2472 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Dear Hema,
This is a gentle reminder to follow-up on your concern listed on Oct 16, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC2472 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Oct 16, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC2472 in the subject line.
Regards,
Tikona Care
Dear Hema,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Hi Fraudsters,
Till now my money hasn't been refunded. I really want to learn fraud techniques to do business so even I can become filthy rich by cheating people just like you. I don't understand how management able to sleep/eat/live by cheating people in the name of technology business. I just wish somebody would come to you office and pull every person behind this fraud holding their collars and put them behind the bars.
To cheaters,
Hema Sridhar
Till now my money hasn't been refunded. I really want to learn fraud techniques to do business so even I can become filthy rich by cheating people just like you. I don't understand how management able to sleep/eat/live by cheating people in the name of technology business. I just wish somebody would come to you office and pull every person behind this fraud holding their collars and put them behind the bars.
To cheaters,
Hema Sridhar
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
1. Will get resolved in 48Hrs
2. Please wait till next bill cycle
3. Please give one last chance
4. If not resolved put case against me, very supportive executive. Ready to take blame on behalf of Organization
5. Escalated the issue to concerned dept will receive mail with in 48Hrs
6. One final deed if all the above fails, disconnect the CALL.
Such a beautiful service