[Resolved]  Tikona — Termination of Connection

Address:Ahmedabad, Gujarat

This is my second complain here ! Tikona is truly ridiculous ! [ 1st complain ID: 1053580] I had subscribed Tikona in April for 3 months [worst mistake of my life]. I barely used it for a week & the connection stopped working all their junior & senior engineers tried for one and a half month still couldn't resolve it. I had asked for termination since May 3rd but they are not terminating I had called to customer care at least 20 times in last 2 months but every time I am getting different answers. I had disconnected the device on 29th May & put it aside still they haven't terminated the service and now it is the height of shamelessness they are sending me bills. This is the most pathetic company I have ever come across. I have sent an email to TRAI as well to terminate such companies as the consumers are suffering. I would erg all to do the same. KILL TIKONA !!!
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Jayendra,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL4516 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Jayendra,

This is a gentle reminder to follow-up on your concern listed on July 30, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL4516 in the subject line.

Regards,
Tikona Care
Dear Jayendra,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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