[Resolved] Tikona — Termination of connection | |||||
Sevice id: [protected] Reg email id: amitsrivastava.[protected]@gmail.com I have been calling on customer care no and sending mails from last 5 days but no proper reply has been given to me, neither through mail nor through call, except auto generated replys. I need an urgent termination as i have left the place of connection and i will not be responsible for any further bills Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Mr. Srivastava,
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
We would like to inform you that your CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
We would like to inform you that your CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Sir,
I am a tikona user from last 6 months and was using the services.
I had to leave the place due to some personal reasons and hence I put a request to transfer the tikona account to Mr. Sanjay Yadav 4 months ago.
One of your representative came for payment pickup and he took the required documents regarding transfer of account in, oct 2015, but due to your bad services account could not get transferred and again I was getting the calls regarding the payment. I tried to make them understand that please transfer the account as I am not the actual user but it actually doesn’t get transferred.
Yesterday I got the call that pay the bill otherwise a legal notice would be sent to you.
Today I have all the outstanding bills on my own irrespective of that I was not the actual user .
Today I have been calling repeatedly to the customer care regarding disconnecting the broadband connection but no one received my calls neither I got any call regarding the same.
Please take an immediate action to end my account as I will not be responsible for any further bill/ payment.
REG EMAIL ID: amitsrivastava.[protected]@gmail.com
SERVICE ID: [protected]
REGISTERED MOB NUMBER: [protected]
I felt so harassed and so helpless by using your bad services that I would not like to refer to any of my friend for tikona.
Please see into the matter asap and take the immediate required action.